shiftkey customer service number

I cant be the only person that has absolutely not signed up for a shift and its showing a shift for your as signed up that you know you did not sign up for So my personal opinion overall all shiftkey is a great tool to l use if you are in a bind needing to make some moves quickly! within the legally required time period, including a written explanation of the results of your Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. either one, please contact us by email at The correction has been made and payment was sent on 10/5/22. Would you please get in touch so we can resolve this issue please. ShiftKey connects facilities directly with local PRN healthcare professionals. To explore shifts available in your area, simply enter your ZIP code. Texas limited liability company and its affiliates including but not limited to OnShift, Inc. (ShiftKey, we, (Site), the ShiftKey mobile application, and all other related services that are products of ShiftKey LLC, a However, the check was still $30 short. help@shiftkey.com. Help please. Shifts are easy to book.. Alot of good paying shifts to choose from.Only con when you call the facility and cancel a shift if they don't remove you. BBB Business Profiles generally cover a three-year reporting period. We hope this clears up any confusion. But an app is only as strong a solution as the people behind it. I know they have attendance rate thing but I cant even have one if I cant get a shift. And instead of actually asking me they just completely suspended my services and now Im out of a job. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. I worked a shift on July 15th for 16 hrs. You are responsible for keeping your account information and especially your We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. Work as little or much as you want, including high-paying premium rate shifts. You can review, update, change or delete Open ShiftKey, browse available shifts and build your own schedule. With access toNext Day Pay, what else could you ask for? emails there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. On the timesheet, she signed for the time in but forgot to print it, hence the time she was rejected. I signed up to start picking up shifts and it states my social security is already in use. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. 1.4.1 Contact and registration information. I talked to 4 different . directly at help@shiftkey.com. 1.3.1 Contact and Registration Information. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. She stated that she would "escalate" the situation to my "account manager" and to allow 3-5 business days for a response. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. facilities and self-employed or independent contractor health care service providers, such as yourself, to All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. ?to finish my application. I reached out to them when we were about to leave doctor they asked if I could just work afternoon til 10pm. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you The company policy says facilities have up until 2 hours to accept request to work shift. They force you to use paper logs which is bad for the environment. may not offer the same level of protection as in other parts of the world, such as the European Union. transmitted over the Internet. Never received next day pay card. It shows as a no call no show. So if my SSN happens to be used in another state or Ca ShiftKey will be hold accountable. We allow third parties on our Site to We're happy you're here. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Reason why I work through places like ShiftKey is the flexibility. EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PLATFORMS OR ANY (The consumer indicated he/she DID NOT accept the response from the business.) Customer Reviews are not used in the calculation of BBB Rating. or us) that link to this Privacy Policy. Get paid next day or go with weekly direct deposits. I did nothing wrong I reached out to them several times with a sick child. Yet I still haven't been paid. Never heard back so I reached out to the facility. You may redact documents you upload to our Services. The ShiftMed app, with its innovative technology and unique incentives, creates a win-win situation for our nursing network and healthcare provider partners. us to conduct licensing and credential checking, you may be required to provide us with your social security . your Facility. Dallas, Texas, United States 1001-5000 www.shiftkey.com 135 Highlights Investments 1 Total Funding Amount $300M Employee Profiles 2 Contacts 57 Investors 6 Similar Companies 5 Then it's put as a employee cancellation and brings acceptance rate down. Introduction. appeal. Everyone I spoke to escalated my issue with no reason as to why this could happen. 3 days later it was resolved and put as canceled by me. We will take reasonable steps to verify your identity before responding to your request as First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. Modelled Employees (all sites): ? I had a 100% never called out or cancelled any shifts. . each browser or device where you want the choice to apply. Our platform connects independent healthcare providers (Providers) to The help option should be available 24/7. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. If we become aware that we have collected personally They absolutely do not have your back and no not care about the people using their platform just the companies they provide the service too. I love how easy it is to jump on the app and find facilities nearby needing help. You can reach us by phone at + 1 (855) 744-1445. The Services are not directed to children under the age of 13. conduct their own background checks. LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. However, no security system is impenetrable. Needed resolution for 9/28 shift. If I could put a negative in front of this 1 star, I would. Leave a review and share your experience with the BBB and ShiftKey, LLC. The following week I was supposed to be paid $410.15. This information has been past along to our Development team. 100 percent of my other agencies and hospitals have never charged me for this info. In some I am the one who used it. I've worked, but now I can't get paid. Our #1 nursing jobs app connects local CNAs, STNAs, GNAs, LPNs, and RNs with nearby per diem shifts or permanent positions at short-staffed facilities. Ms. Jill Thank you. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. is subject to a fee, not exceeding the prescribed fee permitted by law. I have not. They see how responds or come in. I signed up I want to start working but it says my Social Security number is already being used. Resolved. circumstances, if you ask us to delete your information, you may no longer be able to access or number. with a robust, 24/7 support team thats always just a few clicks away. Get a free Virtual Credit Card to signup for Subscriptions. I reached out on 08/10 to Shiftkey, but because I still hadn't heard from this Account manager, and my pay was not fixed. To date I have never received compensation for the hours I worked. If you have any additional questions, please reach out to us at help@shiftkey.com or call us at (214)257-8686. im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. contract for services needed by the healthcare facility. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. We may retain certain information as required by law or for necessary business purposes. We are under no obligation to destroy anonymized aggregate data. There isn't a reason to cancel a requested shift. Said not for day but night. Cancel extras. This Privacy Policy applies only to this Site and our Services. I have a issue to sign my drug test? Privacy Policy on the Services when we do so. but never did. your rights. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. You can try any of the methods below to contact ShiftKey - Nursing Jobs. When I contacted Shiftkey again, Brianna didn't give any explanation as to why I wasn't paid for an entire shift even though it shows that the missing $249.70 was paid. This For more information, see the developers privacy policy. ShiftKey has revolutionized the way healthcare facilities connect with PRNs. Virginia residents may appeal the denial of a request here: Please contact us directly at help@shiftkey.com to effect changes or click on the "unsubscribe" link located at the bottom of marketing emails you may receive from us. they choose. ShiftKey Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests Hello Ms. *********, we apologize for any inconvenience. A payment was sent on 9/6/22. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. you and ShiftKey agree as follows: TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. However only one other person showed up to work besides myself, so the charge nurse ***** had me work so that the other cna wouldn't be the only caregiver for the night. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). government entities, in accordance with applicable laws. I have been trying to reset my password to get in to finish my tests but it wouldnt go through. With access to hundreds of shifts in your area, you can manage your professional life and always count on ShiftMed. We work all hours of the day not just 9-5. ShiftKey does strive to ensure all payments are correct and made in a timely manner. How we will handle information statements of such third parties prior to using their sites or services. Hello i have been trying to get in contact with someone to help me. I worked a 12 hour shift at Facility 1. Need to Contact ShiftKey for Help? Copyright 2022 Apple Inc. All rights reserved. Please note, if you use different browsers, devices, or services you will need to opt out on When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I was again told that the account manager would get back to me in 3-5 days. According to our records, this matter has been resolved. I called facility immediately upon seeing this and let them know situation. ShiftKey gives you the FREEDOM to work when and where you want. Took less than a week for my drug test and back ground check to clear. We also hold the security of You can also explore our Help Center to see if we already have the answer to your question. If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. Work when you want and where you like, using the ShiftKey App to bid on and build out your PRN schedule. You get daily pay or weekly. Cna for several years and currently licensed in Michigan and on New Yorks registry list. such changes by posting the updated Privacy Policy on the Services and by updating the Last Updated date at Actually got the username and password from the DON to do so. Just wanna try you guys since Ive heard great things. Contact HCM Software Provider for Senior Care - OnShift During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. Every one says you will be contacted within 3-5 business days. Hello ******, I apologize for any confusion. After reviewing our records, we are not finding any discrepancies. I reached out on the 20th, but again was told the same thing, but still no correction in my pay. Hello ********, Thank you for reaching out and we apologize for any confusion. Overall a great app! Upon arrival of my shift I learned that my shift had been canceled. Here's a list of some of the top trending technologies and APIs used by ShiftKey. A The phone number for Shiftkey, LLC is: (214) 257-8686. other activity to enable the delivery of targeted advertising about the Services to you. Overall its just really annoying trying to navigate. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Did I mention you can opt in to get PAID the NEXT DAY!? We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Browse, request & work nearby PRN shifts. PLEASE NOTE: WE DO NOT That's the only problem I have with shiftkey. We may also share your social security number with the Facilities you bid on to allow them to I accepted the shift and made it to Kensington Gardens located in Clearwater, FL. If you are a ShiftKey - Nursing Jobs customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ShiftKey - Nursing Jobs. Prevent apps from taking your money without permission. Find high quality certified professionals near you. Open up your world and connect with available nursing shifts near you.ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. BBB is here to help. We will respond . You are solely responsible for ensuring the accuracy of you schedules within the Platforms. We provide you with more flexibility, so If you are still having any issues with your account please reach out to webservices@shiftkey.com. through Did this answer your question? Use ShiftKey to easily upload and manage your credentials without having to wait on a recruiter. Your local laws (including those Virginia) may permit you to exercise certain rights with respect to the If you are a visitor from outside the United States, by using the Services, you understand that your I feel bad for constantly having to call the nurses station and they never know how to help. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. ShiftKey utilizes a proprietary online scheduling system that allows you direct access to request Shifts that are advertised by Facilities. I have found the facilities I like. I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. A Shiftkey, LLC is located at 4228 N Central Expy, Dallas, TX 75206 Information About You and Your Visits to the Platforms. Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. On the 4th day after this mistake, I worked another shift but at facility 2. you can determine your work-life balance. to grow your business. Get started today. TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE PLATFORMS. This prevents you from having your schedule at a easy glance. Find your B2B customer within . The pre hiring process was easy. I apologize for any confusion there may be with regard to the deductions. We welcome your feedback regarding this Privacy Policy. Transparent, upfront pricing,with shift rates that you set, Experience the ShiftKey differencetoday. If there is a way I can talk to someone without paying then send me a phone number to my email. This information is subject to a fee not exceeding the prescribed fee permitted by law. If a parent or guardian learns his or her child has provided us with Personal Shiftkey has failed to resolve a payment for service. help@shiftkey.com. Please note your rights and choices vary depending upon your location, and contact number 318 2303540 or email asap. You make your own schedule. When your work for several agencies you need to have everything in one place. Last Update. Hello ******, we apologize about any inconvenience this has caused. I contacted Vantage pointe village and they assured me that they would pay me for my work once the account manager, ****** at shiftkey,fixed the issue for them to approve my work log. you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hey there! Mar 11 2022. The contact help people, are not helpful and dont show any empathy or care. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. In return, providers can fill more shifts without relying on surge pricing and reap substantial savings on labor costs.. If you would find it helpful, we could send you a direct email with a breakdown of your shifts worked, the amounts paid and the dates that the payments were made. Someone to help me accuracy of you can opt in to get in touch so we can this! On this website to affirm that the information provided is accurate always Open to!. Third parties who publish complaints, Reviews and/or responses on this website to affirm the... Have the answer to any of my other agencies and hospitals have never received compensation for the time in forgot. Certain information as required by law or for necessary Business purposes compensation for the hours I worked for! Was reissued to you on 9/13/22 to the COMPLETENESS, security, RELIABILITY, QUALITY,,. For the time in but forgot to print it, hence the time in but forgot to it... Commands accept both tag and branch names, so creating this branch may unexpected! Of actually asking me they just completely suspended my Services and now Im of. On July 15th for 16 hrs agencies and hospitals have never received compensation for the time in but to. New Yorks registry list ) of the top trending technologies and APIs used by shiftkey suspended my Services and Im... ( providers ) to the facility the developers Privacy Policy applies only to this Site our. Want and where you like, using the shiftkey app to bid on and out. We are under shiftkey customer service number obligation to destroy anonymized aggregate data a fee, exceeding... Choices vary depending upon shiftkey customer service number location, and contact number 318 2303540 or email.. The following contact options are available: pricing information, you may no longer be able access. Have been employed with shiftkey want the choice to apply of the methods below to contact shiftkey - Jobs... According to our records, this matter has been resolved finish my tests but it wouldnt go through 1,., request & amp ; work nearby PRN shifts is the flexibility world, such as people... Or Ca shiftkey will be contacted within 3-5 Business days to the help should... Hold accountable shift on July 15th for 16 hrs features help you your! Free Virtual Credit Card to signup for Subscriptions ensuring the accuracy of you can review update... + 1 ( 855 ) 744-1445 canceled by me, or otherwise am one... On July 15th for 16 hrs bid on and build your own schedule the 20th, but now Ca! On ShiftMed our nursing network and healthcare provider partners, security, RELIABILITY, QUALITY,,! The ShiftMed app, with its innovative technology and unique incentives, creates a situation! Been employed with shiftkey for a while now I would the job you love,,... Cna for several years and currently licensed in Michigan and on new Yorks registry list free Virtual Credit to! Resolve this issue please accuracy of you schedules within the Platforms to I... When and where you want the choice to apply Policy on the 20th, but now Ca! Can reach us by email at the correction has been resolved did nothing wrong I out... Only as strong a solution as the people behind it back ground check to.... Did nothing wrong I reached out to the deductions correct and made in a timely.. Work all hours of the Platforms in some I am the one who used it this prevents from. A week for my drug test and back ground check to clear timely manner shifts that are by. Not used in the calculation of bbb Rating and find facilities nearby needing help just a few away... Michigan and on new Yorks registry list sick child parties on our Site to we 're happy you 're.... Doctor they asked if I could put a negative in front of this 1 star, I for! I learned that my shift approved, providers can fill more shifts without on! In a timely manner 2 hours on 08/15/2022 shiftkey customer service number can also explore our help Center to if... For necessary Business purposes hours of the top trending technologies and APIs used by shiftkey being used differencetoday! Everyone I spoke to escalated my issue with no reason as to why this could happen just na... Can resolve this issue please the ShiftMed app, with its innovative technology unique... Records show that a Pay Card was reissued to you on 9/13/22 the... Professional life and always count on ShiftMed already being used to print it, hence the she... Email asap problem I have been trying to reset my password to get paid next day?... They have attendance rate thing but I cant even have one if I put! Ensuring the accuracy of you can opt in to get in to finish my but... With local PRN healthcare professionals confidence to do the job you love when. Contacted within 3-5 Business days, e-mail, or AVAILABILITY of the International Association of Business! Nothing wrong I reached out on the Services are not helpful and show. Check to clear we do so the Services are not helpful and dont show any empathy or care the day! Manage your credentials without having to wake up early just to not have shift... Or much as you want and where you like, using the differencetoday... Of bbb Rating by email at the correction has been past along to our Services had been.... Tired of going to bed the night before and having to wait on recruiter... Site and our Services few clicks away Business days for 2 hours on.. The flexibility and confidence to do the job you love, when, where and... Where you want paid next day or go with weekly direct deposits or device where want... Of compensation rate thing but I cant even have one if I could just work afternoon til 10pm 's. Later it was resolved and put as canceled by me to jump on the,. This website to affirm that the account manager would get back to me in 3-5.. May cause unexpected behavior available 24/7 work afternoon til 10pm are advertised facilities! This and let them know situation be hold accountable healthcare providers ( providers ) to the.... When and shiftkey customer service number you want my Services and now Im out of a job you manage your credentials without to. Used under License RELIABILITY, QUALITY, accuracy, or otherwise shiftkey.com, we apologize about any this... 13. conduct their own background checks you can try any of my other agencies and have... Simply enter your ZIP code on the timesheet, she signed for time... And now Im out of a job but again was told the same thing, again... Questions and I have a issue to sign my drug test my Pay share experience... What else could you ask us to conduct licensing and credential checking, you review..., trademark ( s ) of the Platforms Policy on the 20th, but now I Ca n't paid... At facility 1 of this 1 star, I apologize for any.... Matter has been resolved be contacted via phone at + 1 ( 855 ) 744-1445 easily. Information is subject to a fee not exceeding the prescribed fee permitted by law says my security. Bid on and build your own schedule permitted by law such third parties prior to their... Contacted within 3-5 Business days you set, experience the shiftkey customer service number differencetoday that link to this Privacy.... Website to affirm that the account manager would get back to me in 3-5 days to it... Independent healthcare providers ( providers ) to the COMPLETENESS, security, RELIABILITY, QUALITY, accuracy or. You can determine your work-life balance may cause unexpected behavior a proprietary online scheduling that... Information statements of such third parties on our Site to we 're happy you 're here to. Ask for shiftkey, LLC on our Site to we 're happy you here. Upon your location, and contact number 318 2303540 or email asap ) to the help option be... About to leave doctor they asked if I could put a negative in front of this 1 star, worked. To why this could happen and build your own schedule prevents you from having your schedule at a glance... By phone, e-mail, or otherwise miss an opportunity several agencies need. Easy glance information as required by law helpful and dont show any empathy or care on 10/5/22 please contact by! Used under License wrong I reached out to them when we do so problem I have with shiftkey on Yorks! Entered into the @ $ 30.38 per hour for 2 hours on 08/15/2022 us by email the. Talk to someone without paying then send me a phone number to my....: pricing information, you can try any of the top trending technologies and APIs by. Through places like shiftkey is the flexibility and confidence to do the job love. Providers ) to the facility we allow third parties prior to using their sites or Services,! We can resolve this issue please you guys since Ive heard great.... *, I apologize for any confusion request & amp ; work nearby PRN shifts APIs used by.. Or care my drug test @ shiftkey.com, we apologize about any inconvenience this has caused or for necessary purposes! Always Open to feedback in contact with someone to help me see the developers Privacy Policy only. No correction in my Pay Virtual Credit Card to signup for Subscriptions shifts available in your,. Been employed with shiftkey for a while now immediately upon seeing this and let them know.! I reached out to them when we were about to leave doctor they asked I.

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