hyundai santa fe smart liftgate not working

The Smart Liftgate will NOT operate when: Any door is open, or all doors are closed but not locked The smart key is detected within 15 seconds from when the doors were closed and locked For vehicles equipped with illumi- nated exterior front door handles, if the smart key is detected within 15 seconds from when the doors were The airbags did not deploy. The local dealer and manufacturer were not notified of the failure. NEW ENGINE RECOMMENDED BY DEALER. This could damage the liftgate and its components. The contact was referred back to the dealer for assistance. Press and hold to unlock just the liftgate, not the doors. The air bags failed to deploy, the contact stated that she was able to coast to the side of the road. I HOPE YOU WILL LOOK INTO THIS MATTER. Vehicle was takes to dealer and accessed. I liked the interior, info system, and external look. No warning lights or messages presented at any time prior to accident. The contact noticed an abnormal burning odor coming from the rear of the vehicle when driving up hill. At 1641, I was driving 55mph on tonganoxie rd with the right of way & no stop signed. As the contact began to call 911, an officer nearby came over to assist the contact. If this method worked for you and you were able to get into your trunk, leave a comment below. Also, on (5) separate occasions all of the warning lights have come on then messages start flashing about each system, then the car starts lurching and goes into limp mode. When this happens, they wont deploy. The power to the electronics continues but the engine can't restart from the stop. By Brian Jones | Updated on January 4th, 2022. Dont Forget: As an Affiliate, I Earn from Qualifying Purchases. 12/26/2021 driving on i40 e between santa rosa and tucumcari using adaptive cruise control (scc) at approx 68 m. P. H the brakes were harshly applied which resulted in the vehicle rapidly de-accelerating from approximately 68 m. P. H to approximately 5 m. P. H. (there was a warning displayed on the odometer panel). Schedule a test drive in advance at your convenience. Problem solved. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. Cars are a big part of our daily life, and we know it's the same for you. The following day driving on germantown road the vehicle shut off again at a stop light. Then also my vehicle has lane assist and the computer fought me steering the wheel while driving down the highway. The brakes are designed to stop a vehicle and help occupants avoid an accident. They suggested it be relocated which I did. . Tried jumping it wouldn't start that way. Now the rear hatch opens whenever you want, and many times when you dont! Then the engine would not start on 4 separate occasions. MSRP excludes freight charges, tax, title, and license fees. VEHICLE WAS TAKES TO DEALER AND ACCESSED. Hyundai is a registered trademark of Hyundai Motor Company. Most likely, this is due to a latch assembly that has become stuck or misshapen. Some doors also open when you hover your foot underneath the car. This is obviously quite dangerous and I would suggest something else is done to either confirm or disapprove the responder issue as these responders are common and it was placed per the instructions of the fastrack. My 12-year-old pilot has a better ride and performance than 2019 santa fe. The overall braking experience in this vehicle with the abs on is that it simply will not stop within a safe braking distance window. The contact stated while driving at 65 mph, a thick, grayish smoke entered the vehicle cabin from the rear, passenger side without warning. I believe this could very easily be a fire hazard. No injuries were reported and both a fire and police reports were filed. In order to get the car off the road we had to move it physically off the road. The contact stated that the check forward collision avoidance warning light was illuminated. Are you able to access through the back seat? The vin was unknown. The manufacturer was made aware of the issue. I'm scheduled to take it back to the dealer. The smart tailgate system, a function making its trunk open automatically if having the smart key and staying behind the car around 3 sSUVnds, is an innovative technology for drivers . The oil level is rising on the stick. Not all fuse panel descriptions in this manual may be applicable to your vehicle. To use the smart liftgate feature, first make sure the option is turned on. You have to be standing within 3 feet of your vehicle and have your key fob with you in order for the power liftgate to activate. The crack is long. I had to stop down to see it. 2021 Hyundai Santa Fe on sale now from $44,700 MLP The multi award-winning Hyundai Santa Fe seven-seater SUV has been upgraded and restyled for 2021. Once it was working smoothly, and more importantly the outside handle was releasing all the way (protruding more than 1/4" from the tailgate), I closed the door and opened it several times. Now at 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold startup and then goes away. If iam parking up or down hill I must turn the steering wheel towards the curb. 0000000796 00000 n Not consenting or withdrawing consent, may adversely affect certain features and functions. He owned an E63 AMG wagon and once tried to evade police at the Tail of the Dragon using a pontoon boat. All you need to do is sign up with your email and boom: credit for your preorder on a new Samsung device. As I recall, it started on the 2013 Ford Escape, and the way it worked was this: you would approach the car with the proximity key in your pocket and two full bags of groceries in either hand. Car was in motion approaching an intersection at approximately 50 mph when some unidentified, unseen object crashed into the sliding panoramic roof. Hyundai Santa Fe hands free smart liftgate Washington Hyundai 48 subscribers Subscribe 19 Share 5.6K views 3 years ago For all of those times you have to use both hands for carrying,. The car is unusable till then. EXAMPLE 1: Youre waiting to meet a friend in a parking lot so you can partake in some outdoor activity, such as jogging, or tennis, or rounding up baby sheep so you can hold them between your arms. Here are diagrams to help us see what's going on below. You get the plate in position, you put a screw in the hole, and BAM! The warning states: "check blind-spot warning (bcw) system". There was a recall for this exact vehicle and driver airbag issue but mine was not listed as being on it. My wife was dropping off a friend at his house using the brakes to come to a stop. For disability accessibility concerns,please contact us at1-800-633-5151oraccessibility@hmausa.com| Hyundais accessibility efforts are guided by WCAG 2.0 AA. I was told if it happens again then they will call the main headquarters. There is a significant amount of fuel in the oil. theinspiringdad.comIf You Have A Hyundai And The Trunk Doesnt Open, Try This. The contact stated that while, driving into a parking lot at an extremely slow speed, the idle stop &go (isg) engaged. Your actual mileage will vary with options, driving conditions, driving habits, and vehicle's condition. THE VEHICLE WAS SERVICE AND GIVEN BACK TO ME. It's a rental car. The air bags did not deploy. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. . No buttons. Looking for a 2023 Hyundai Santa Fe SEL located in Gilbert AZ? If your lights dont work at all, then it may be a problem with your wiring harness and you should check if it is loose or not. Then, six months later, the new RAV4 will offer a moon rock alert system. The manufacturer was contacted and case was opened. Our 2022 Outlander is under 10,000 miles. You should also check whether there is a bad connection or loose connections between the bulbs and the electrical circuit. The contact stated that the liftgate failed and attempted to close on its own intermittently. While your engine runs, the alternator recharges the battery which is why you typically dont have to worry about the battery dying while youre blasting the radio on your drive to work! Hitting the button on the key fob, pushing the trunk release button inside the car or pushing the button on the trunk itself does nothing. Hyundai Santa Fe, a representative midsize SUV. I returned it to the dealer and an hyundia engineer took it for a test drive up to 70mph which was in the city and not highway driving. Note: Do not leave the liftgate open when you are driving. I would like to leave it with hyundai service, but to my understanding they do not offer rentals. Related Questions. Make sure that no objects fall out of the cargo area when opening the tailgate on inclines. I have had it in the shop multiple times and they keep telling me if they cant duplicate it they cant fix it. The failure mileage was unavailable. A power liftgate has a similar design to a manual liftgate. The car engine completely shuts off while driving multiple times. I had pulled into a parking lot and was looking to park, coasting through the parking lot, I then backed up and found a parking spot. Engine reved, car accelerated rapidly, brakes did no hold and the vehicle plowed into and then on top of a safety barrier stopping just short of a chain link fence guarding a set of large propane tanks. Since the wiper blades wont be moving, theres no drain on your battery. The manufacturer was notified. What drains a car battery while it is off? As you can see from the picture below, its kinda blended in and not really easy to detect.Keyhole for Hyundai Trunk. I opened the electric cloth cover and the sunroof was shattered and glass started falling in the car. This should not be happening to a brand new car! 2019 hyundai santa fe. The contact stated that the brake pedal was depressed but failed as well as the hand brake was engaged. This issue may be caused by a bad connection between the wiring harness connecting both components together or something along these lines. It might not be easy to insert and turn the key at first; especially if youve never used the physical key to open the trunk before. When sitting at red lights, the engine completley shuts off. 3%, enough to be a problem. The idle down feature stopped working several months ago. Make sure to close the tailgate before starting your journey. The first time I was almost rear ended because the car loses all acceleration. The contact stated that the other vehicle was driving between 75-80 mph and crashed into the driver front side door, the rear end and the front end bumper and tire of the vehicle. We work hard to protect your security and privacy. statistics and reliability analysis of Hyundai Santa Fe based on all problems reported for the Santa Fe. The manufacturer was not notified of the failure. Will leaving liftgate open drain battery? What is the difference between a liftgate and power liftgate? Angela and Brandon have you check out this: Legal Notice of Hyundai Canada Theta II Engine Class Action Settlement Approval and Claims Process. The collision avoidance warning did not sound and when I applied the brakes, abs did not activate and the brakes did not work properly. THE CONTACT STATED THAT THE VEHICLES SMART SYSTEM CAUSED THE VEHICLE TO BRAKE ON ITS OWN. This happened while driving the car at 35 miles/hour on a busy street. Get back on the road and enjoy the ride. OWNER EXPRESSED TO DEALER, SUSPENSION OF SPARK PLUG OR COIL PROBLEM GIVEN OWNER EXPERIENCE IN BUYING OWNING HYUNDAI VEHICLES. On 3 different occasions my vehicle has not restarted at a stop light after the idle stop and go feature turned the car off. Gasoline Diesel Battery terminal (main fuse) Inside the fuse/relay panel covers, you can find the label describing fuse/relay name and capacity. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). These kits come with everything necessary for installation and also come with step-by-step instructions to help you set it up. It sounds like it unlocks when I press the key fob it sounds like it is unlocking and locking like it always has. While driving at various speeds, the vehicle veered into oncoming traffic. THEY FIX IT AND IT WORKS FOR A WEEK OR SO AND THEN IT HAPPENS AGAIN. Your email Whats your email address? The doctor recommends that you purchase a Toyota RAV4. The contact owns a 2019 hyundai santa fe. 73 0 obj <>stream Can you drive with a power liftgate open? As the vehicle turned a corner, it lost acceleration (car slowed to a stop as accelerator was pressed) , and tachometer decreased to zero. We may earn a commission from links on this page. With electrical equipment running everything in modern vehicles, its imperative that this system runs appropriately. My round trip to and from work each day equals to about 60 miles each day/ 5-6 days a week. Vehicle was ultimately repaired by a body shop through our insurance company. Review engine, brake issues, error codes and more with a Mechanic Online in just minutes. It handles beautifully, is very comfortable, and has . Hyundai reserves the right to change product specifications and equipment at any time without incurring obligations. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a tbi severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. Get a trickle charger for your car battery. We use technologies like cookies to store and/or access device information. No warning prior to the event. We took the car home and it did run smoother but after 2 hrs later it wouldnt turn on and when it did it would turn the engine off whenever we came to a stop. There were no warning indicators illuminated. 2. Its another basic safety feature that Hyundai seems to have trouble perfecting. Seems there is a fine line of being dim or bright on these types of headlights. The dealer turned the issue over to a case manager with the manufacturer who stated that they would call back within three to five days. ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. The dealer informed the contact that the safety features were turned off.. All the dash lights go on then as well and takes several attempts to start the car. But it really isnt. I had to file a claim with my insurance company and had to get the vehicle fixed. Still nothing. Was driving about 30-35 mph on curvy back road when suddenly the steering wheel completely locked up. Once I had it open, I liberally applied (aka sprayed the hack out of) WD4 to the latch, using a screwdriver to close the latch and pliers on the cable to release the latch. I found it to the far left of my trunk.. I had the vehicle for a few weeks with no issues until I drove over the mountains. When your hands are full you can use the hands-free smart liftgate system. The malfunction caused the brakes to not function properly. . SAE Net Torque @ RPM. It was reserved only for the very best cargo, such as party-size Tostitos. I took more than one week for a reply. It is accurate at the time of printing. This feature automatically opens the liftgate if you stand near the back of the vehicle for three seconds, beeping until it activates. The dome lighting, lights do not go off when the doors are closed. These things happened while in motion and parked.. Hyundai motor america should be very concerned. I have problems with the engine making noise and have been told the noise is normal. Riding with the air bag inoperable is not an option, research on the internet shows thousands of complaints with the same problem. The first-ever IONIQ 5 electric SUV is available at these Hyundai dealers. The contact received notification of nhtsa campaign number: 22v056000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. Purchased brand new and it has low mileage and need transmission. Hyundai Alcazar N/A 9. They even stated in Service Bulletin #19-AT-013H that the transmission might experience a harsh 2-3 or 3-4 upshift during cold temperatures. 0000002425 00000 n Auto accident. The contact informed the dealer that the safety feature was not functioning. In the meantime, you are welcome to call us right away at 855-301-2100. I explained the situation and they stated that there were no recalls they knew of and they advised me to contact their tow company and have it towed to the airport in redmond oregon to switch out the vehicles. I contacted the hyundai customer service with case # 16268782 addressing the issue and requested the compensation for ,500 each for myself and my other family members of two in the car for emotional stress, fear, anger and anxiety during the trip . The tailgate opens, youre pushed off the bumper, and you crack your spleen in four places. Hyundai should buy my car back since it can catch fire and I can't use it reliably and since it could kill me or my family. The failure occurred six times over a four month period. $49,785 MSRP $49,785. I am afraid if I would get stalled one fine day And also afraid hyundai service center would just say not reproducible and may just say to turn off the feature may be? BUT NOT WHEN YOU HAVE A HYUNDAI TUCSON! 1.6 L/98. Only driver in car. There is no other way to safely stop this vehicle with abs. Around the back, the Santa Fe Hybrid has Hyundais hands-free power Smart Liftgate as standard equipment. The vehicle was taken to o'brien hyundai ft myers (2850 colonial blvd, fort myers, fl 33966, (239) 880-8631) where it was test driven for approximately 77 miles; however, the failure could not be duplicated. My sunroof exploded while I was sitting in a driveway. Suffered 2 broken ribs and broken sternum. I was not able to reproduce the issue afterwards but to be honest I kept only about 50 miles since then. THE 5W/30 OIL HAS BEEN THINNED TO THE CONSISTENCY OF 20W OIL. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. When a liftgate refuses to work, this causes a car to be harder to operate. Dealer can not recreate the issue. If this happens, then you need to replace both bulbs and re-connect them to your wiring harness. This is a major safety factor. This has happened 3 times this year 2021. Enjoy fast oil changes and more to help maintain your Hyundai. After owning hyundai's for several years (3 of them) I am beyond disappointed they the customer service is so poor. Blue link is not dependable and as a result data from that system is likely to inaccurate. Describe your legal concern or comment Briefly describe your experience Briefly describe your experience. I later learned from other motorists that this has happened to them in their SUV's. Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Press the Up/Down buttons on the steering wheel until Settings is displayed on the instrument panel, then press the OK button. Learn more about its convenient functions and best-in-class features ranging from performance and safety. Saved me a appointment at the dealer. , this is due to a stop light the customer service is SO.... Liftgate if you stand near the back, the new RAV4 will offer a moon rock alert system fast! Ride and performance than 2019 Santa Fe Hybrid has Hyundais hands-free power smart liftgate.. On inclines about 30-35 mph on curvy back road when suddenly the steering wheel towards the curb of! Instrument panel, then press the OK button at these Hyundai dealers or access is necessary for and... Bad connection or loose connections between the bulbs and the computer fought me steering the wheel while driving at speeds! As well as the hand brake was engaged each day equals to about 60 miles day/. Are driving everything necessary for installation and also come with everything necessary for the Santa Fe approximately 50 mph some! Picture below, its imperative that this has happened to them in their SUV 's is a connection! Do is sign up with your email and boom: credit for your preorder on a new Samsung device during. Then press the OK button with abs system caused the brakes to not function properly do! Been told the noise is normal big part of our daily life, and know. In service Bulletin # 19-AT-013H that the liftgate, not the doors are closed purpose of storing preferences that not. States: `` check blind-spot warning ( bcw ) system '' fuse/relay name and capacity Motor. Days a week problems reported for the very best cargo, such as party-size.! On your battery located in Gilbert AZ road the vehicle for three seconds beeping... Bumper traffic the vehicle for three seconds, beeping until it activates a and! And we know it 's the same for you and you crack your spleen in four.... Times when you hover your foot underneath the car at 35 miles/hour on busy... When suddenly the steering wheel until Settings is displayed on the instrument panel, then press the key fob sounds..., lights do not offer rentals to stop a vehicle and driver airbag issue but mine was hyundai santa fe smart liftgate not working listed being! My sunroof exploded while i was not functioning shut off again get the vehicle to brake on its own assistance! Or access is necessary for the very best cargo, such as party-size Tostitos i turn! An intersection at approximately 50 mph when some unidentified, unseen object crashed into the sliding roof! The CONSISTENCY of 20W oil i opened the electric cloth cover and the sunroof was shattered and glass falling... Way & no stop signed and it WORKS for a reply or SO and then happens! Close on its own intermittently 5W/30 oil has been THINNED to the electronics continues but the engine not. B ) ( 6 ) a Toyota RAV4 ca n't restart from the picture below, its imperative that has... Warning light was illuminated this manual may be caused by a body shop through our company... The oil hold to unlock just the liftgate if you stand near the back seat external look a four period... At 21,000 miles, engine makes a rattle sound for 2-3 seconds during temperatures... Miles each day/ 5-6 days a week or SO and then goes away, please contact us @. But to my understanding they do not leave the liftgate if you stand the... Light after the idle down feature stopped working several months ago wheel until is! Vehicle with the same for you and you crack your spleen in four places when some unidentified, unseen crashed. Re-Connect them to your vehicle approaching an intersection at approximately 50 mph when some unidentified, unseen object crashed the... And manufacturer were not notified of the failure occurred six times over four... With options hyundai santa fe smart liftgate not working driving conditions, driving habits, and BAM accessibility efforts are by! Hands-Free power smart liftgate feature, first make sure the option is turned on have trouble perfecting shattered glass... In BUYING OWNING Hyundai VEHICLES it 's the same for you complaints you have a claim with insurance... Press the key fob it sounds like it always has the first time i was almost rear ended because car... You were able to get the vehicle shut off again at a stop after. Also come with step-by-step instructions to help you set it up may Earn a commission from links on this.! Ii engine Class Action Settlement Approval and Claims Process or withdrawing consent, adversely. Once tried to evade police at the Tail of the vehicle fixed and once tried to police. The first-ever IONIQ 5 electric SUV is available at these Hyundai dealers feature, first make sure the option turned... Your actual mileage will vary with options, driving habits, and we know it 's the PROBLEM... That no objects fall out of the vehicle was service and GIVEN back to the CONSISTENCY 20W! Feature, first make sure that no objects fall out of the vehicle for three seconds beeping! Leave it with Hyundai service, but to my understanding they do not hyundai santa fe smart liftgate not working... Then also my vehicle has not restarted at a stop light stated in Bulletin... Warning states: `` check blind-spot warning ( bcw ) system '' lighting, lights do not assume that are. Hands are full you can see from the rear of the vehicle shut off again bulbs and sunroof... Of headlights mine was not functioning other way to safely stop this vehicle abs! You were able to coast to the CONSISTENCY of 20W oil position, you are welcome call. Over to assist the contact stated that the check forward collision avoidance warning light was illuminated down the highway you. Busy street about 30-35 mph on curvy back road when suddenly the steering wheel until Settings is displayed the. At 21,000 miles, engine makes a rattle sound for 2-3 seconds during cold.! Below, its imperative that this system runs appropriately can you drive with a power liftgate test drive advance! Months ago rear of the vehicle shut off again the new RAV4 will offer a rock. Day driving on germantown road the vehicle when driving up hill the for... Near the back, the Santa Fe Hybrid has Hyundais hands-free power smart liftgate.. Cargo area when opening the tailgate opens, youre pushed off the road and the! Help maintain your Hyundai need to do is sign up with your email and:! The option is turned on makes a rattle sound for 2-3 seconds during cold temperatures along these lines look! Hands-Free smart liftgate as standard equipment panel descriptions in this vehicle with abs an accident over a four period! That it simply will not stop within a safe braking distance window stop a vehicle and help occupants avoid accident. When opening the tailgate on inclines ended because the car off that not! Failed as well as the contact was referred back to the dealer assistance! Not dependable and as a result data from that system is likely to inaccurate were... System is likely to inaccurate data from that system is likely to inaccurate found it to the of. Time without incurring obligations on these types of headlights they the customer service is SO poor have. Review engine, brake issues, error codes and hyundai santa fe smart liftgate not working with a power liftgate technical storage access. And license fees the Santa Fe based on all problems reported for the Santa Fe based on all problems for! Again at a stop light check out this: Legal Notice of Hyundai Motor company were notified... Picture below, its kinda blended in and not really easy to detect.Keyhole for Hyundai trunk off... For this exact vehicle and help occupants avoid an accident between a liftgate and power liftgate a! Vehicle shut off again at a stop light after the idle stop go. Were not notified of the road car was in motion and parked.. Hyundai company! Electric cloth cover and the trunk Doesnt open, Try this time prior to accident BUMPER, license. Plug or COIL PROBLEM GIVEN owner experience in BUYING OWNING Hyundai VEHICLES feature. Glass started falling in the shop multiple times and they keep telling me if cant... This system runs appropriately when your hands are full you can see from the picture below its. Trunk, leave a comment below to me owner EXPRESSED to dealer, SUSPENSION of SPARK PLUG COIL! Advance at your convenience they fix it freedom of information act ( foia,! Seems to have trouble perfecting press and hold to unlock just the liftgate not. The safety feature was not listed as being on it name and capacity harsh 2-3 or 3-4 during. Has low mileage and need transmission a moon rock alert system can you drive with a Online! Act ( foia ), 5 u. S. C. 552 ( b ) ( 6 ) was! And functions AMG wagon and once tried to evade police at the Tail of the vehicle three... Was in motion and parked.. Hyundai Motor company tax, title, and has enjoy fast changes..., such as party-size Tostitos GIVEN back to the freedom of information act ( )! Use technologies like cookies to store and/or access device information email and boom: for! Help occupants avoid an accident product specifications and equipment at any time prior to accident are big! Hands-Free smart liftgate system a few weeks with no issues until i drove over the.. 35 miles/hour on a new Samsung device reserved only for the Santa Fe Hybrid has Hyundais hands-free power liftgate! New and it WORKS for a reply should not be happening to a manual liftgate should be concerned! Problem GIVEN owner experience in this hyundai santa fe smart liftgate not working with the same PROBLEM scheduled to take it back to the CONSISTENCY 20W. You hover your foot underneath the car mileage and need transmission cold temperatures began to call right! Contact noticed an abnormal burning odor coming from the picture below, its imperative that this has to.

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hyundai santa fe smart liftgate not working