ecobee there may be a problem with the cooling system
Tap the temperature controls to open them and adjust to the desired temperature, then tap Save. If this happens, you should contact Ecobee Support and explain your problem. Bad sensor: If one of the Ecobee sensors doesnt work, it might cause a rebooting of the thermostat. If you cant find your manual, you can check on the Ecobee website. However, it may surprise you to learn that the problem may or may not be your air conditioner's fault. Smart home devices such as Amazon's Alexa have become increasingly popular in recent years, making life simpler and more convenient for millions worldwide. If youre not able to get any response even after the reset, then the possibility that you have a defective or damaged unit increases by an incredible margin. Also, the ecobee3 will activate Smart Away after 2 hours of motion silence on all sensors. It sets the time the fan will run when it is on Auto setting. A common issue that you can encounter with an Ecobee thermostat is that after youve used the thermostat for a while it doesnt show an accurate temperature reading anymore. To resolve this issue, double check your thermostat wiring and ensure that the RC terminal has a wire connecting it. There are a few reasons why the Ecobee may not be turning off your HVAC systems fan; Check if your fan is set to on instead of auto. Sometimes the fans stay on even after the air and heat are off. Ecobee once it is initially installed or calibrated when rebooted, and it usually takes about 10 to 20 minutes. It should not take longer than that. A subreddit for ecobee and all their smart home products. Immediately after installation, you will see Calibrating: Heating and Cooling Disabled, and you will have to wait for another 10 to 20 minutes for the process to complete. From there, you need to make sure that there are no symbols or special characters in the Wi-Fi name or password. However, you will have to pay a significant premium for these features when comparing the price point for Ecobee temperature with other options. $189.99. This is possible because, generally speaking, the issues are related to aspects even laymen can understand and fix, such as loose wiring, tripped circuit breakers, blown fuses, and malfunctioning devices. I went into system settings and saw that only one stage was shown for the ac. Select "Reminders & Alerts". This will ensure that it only runs when your heating or cooling is running. It all comes down to securing optimal power flow from the unit to the sensors. The solid construction is obvious when you handle the thermostat. This will allow you to adjust the overall temperature of the Thermostat and sensor up or down according to your needs. - You can code in a special switch for rebooting. Checking the power should be your first step to isolating the issue with Ecobee, Not cooling to set temperature. These are some reasons why your thermostat is not giving a precise reading; If you are getting the thermostat reading on your smartphone, the internet can affect temperature readings due to poor internet connectivity. You also notice water leakages or excessive moisture in the area around the unit. A blank screen is a deal-breaker, especially when you need to adjust your thermostats settings. Select either Heating or Cooling Smart Recovery. After that, you can test the cooling performance of the HVAC unit. This can cause your Ecobee thermostat to reboot frequently. There are several possible causes for an ecobee smart thermostat blowing hot, or cold, air when it shouldn't be. You wont get a chance to complain as you seek help from these experts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The main cause for this problem is a build-up of water in your HVAC system. Vizio TV Keeps Turning Off? ecobee. So, you need to first limit the range to 20 ft. and then remove all of the extra wireless units from the room. Always remember that if the thermostat started to malfunction after it had worked fine before, the circuit breaker might have tripped, or a fuse might have blown. Which worked for a week or so but now seems to be happening again. However, you must remember that when youve reset your thermostat to factory settings, you usually have to reconfigure all the settings again. Smart thermostat is the heart of your home, pairing with ecobee sensors and cameras to extend comfort and peace of mind throughout your space. Established in . No C-wire. And your Ecobee user account will not be deleted. We won't send you spam. 3. The Smart Recovery Setting allows your thermostat to learn your home temperature preferences and plan. Instead, push back your thermostat wires to insert the thermostat pins completely into the backplate. Home Smart Home Ecobee Thermostat How to & Troubleshooting Guide. 5. What does it mean when Ecobee says calibrating Heat cool disabled? - Turn the circuit breaker to the furnace on and off. Everything from the quality to the customer care team is top-notch. Check this too: Bosch Connected Control Thermostat How to & Troubleshooting Guide. but for zoning, the Ecobee Lite is the way to go unless you have a specific need for those remote sensors. The thermostat sensor has a sensitivity variance of +/- 1F. This will make the screen go black until it "wakes up" and begins another heating or cooling cycle . If you want to hear the whole story, check out the About Us page! ecobee decided to take the rectangular look from the programmable thermostats of the past 30 years and round the corners. This reset is essential if you need to change the email address linked to your Ecobee account. ","acceptedAnswer":{"@type":"Answer","text":"To configure temperature correction.\nFirst, the menu button on the main screen.\nGo to setting.\nThen go to installation settings.\nSelect threshold.\nThen select Temperature Correction.\nAdjust the temperature reading according to your needs. Theres an internal fault with your thermostat. The only thing I could understand about it was that my room would stay at a uniform temperature for a while because the heating was disabled. However, it will not last more than an hour. Gointo Settings and set an offset temperature correction. If youve installed the thermostat near a vent or furnace, then that is likely why it is malfunctioning. Turn off the power to the thermostat and the air conditioner and clean the clogged draining system and let it dry. Perhaps you wonder what the most common problems are and how easy it is to troubleshoot and fix an Ecobee thermostat. Be sure to claim the warranty on your current device, and the dealer will give you a new one within the same week. To fix this issue, you should always start by power cycling the unit. This is not a fault in the thermostat, but it is a built-in safety mechanism in Ecobee thermostats. This wire should be connected to the C terminal on your HVAC control board first before using it as your C. If you do not have a C wire, check your thermostat bundle for spare wires you can use as a C. Note: If you do not see any spare wires but have the following wires: R, G, Y, you need to install the Power Extender Kit(PEK). Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. If the indoor temperature has not dropped below the heat differential temperature, the Ecobee will not call for heat. Finally, look into hiring a technician to do a deep clean. The only catch is you need to reconfigure the Ecobee3 and tell it if a positive or negative polarity on the O/B wire should indicate heating or cooling mode (I just guessed it. You can use a predefined heat/cool setting that can be applied to a particular day. Privacy Policy. If the fuse is blown, you will need to replace it. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Inspect the fuse on the actual furnace control board. Clean and replace the air filter regularly. Whether you want to keep your house warm or cool, a thermostat is essential as it helps to regulate the temperature according to your preferences. But other issues might also be the reason why the furnace cannot turn on. When this happens, you have to rewire everything. The soundest decision in most cases is to let the experts take charge and then go about fixing the problem accordingly. To keep my thinking mind at bay, I started researching what this message meant. To change the fan setting to Auto, follow these instructions: Once you have changed the fan setting to Auto, check your minimum fan runtime. Explore thermostats. They will inquire about the situation accordingly, and when you both come to the conclusion that the unit is defective, you can demand a fresh piece. A too small difference between inside and outside temperatures. Basically ecobee is telling you part of your air-conditioning system is not working, its either the condenser for the AC unit itself. Also always remember that Ecobee thermostats require a C-wire to power the thermostat. You can rely on any voltage measuring device, like a multimeter, and then match the reading with the requirements mentioned in the owners manual. However, if youre not that sure about the device hardware and it seems to be damaged, then you need a new one. Your Ecobee thermostat will display a flame icon with an orange-colored outline when its calling for heat. These can include HVAC problems, ecobee wiring issues, and settings that cause the ecobee to blow air more frequently. thermostat The troublesome thing about this process is that you will lose all of the configurations once youre through with the reset. So, before calling a technician, ensure that the circuit breakers are on and if you have a blown fuse, replace it. Sensor problems are also pretty common when youre dealing with programming errors. The humidity is too high in the room, and the thermostat cannot sense the temperature. These were some common Ecobee thermostat problems and how you can easily troubleshoot them. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). Then you are good to go and can now control your thermostat from your smartphone. Not getting cool air. Problems with Voltage. First, ensure you have a wire connected to the thermostat C terminal. Ecobee uses its inbuilt sensor to measure temperature, which also helps it measure humidity and room space. It's the highest-end model in Ecobee's line. And then select the Comfort Setting you wish to customize. After I read many articles online, I was able to understand the meaning and how to troubleshoot if something went wrong. Tripped circuit breaker. ecobee makes home comfortable. For example, if you want to set up your ecobee, make sure its plugged in and turn it on before going through any setup procedures. While it might not be the preferred method for most owners, youre not left with many choices at this stage. After rebooting, wait for the calibration to start and check if it stops in 20 minutes. Power outages: If theres been a power outage your Ecobee might reboot when the power supply comes back on. The Ecobee3 thermostat has a clever solution to that problem: A remote wireless sensor that measures the temperature and communicates back to the base unit, telling it when it's hot or cold. (3 Main Causes!). If you find that your ecobee is working fine in most parts of your house but not in some rooms, theres a possibility that the thermostat is shutting itself off due to overheating and the sensor is blocked or too close to an external source of heat. 7. Fortunately, you can adjust your temperature reading manually. Even calibration is part of the process of adjusting your temperature. Next, use the slider on the main display screen to increase or decrease the desired temperature. Call you hvac guy. This reset will not erase your equipment configuration, Schedule, or preferences. You should also ensure that the wires do not form a short circuit. Out of the box, the Ecobee doesn't work that way. If the issue is related to the programming of your Ecobee thermostat, then the solution is to update the firmware. However, every now and then, you might notice that your Ecobee is not cooling to the set temperature that you assigned it to. These problems can be linked more with the placement of the unit and not hardware damage. The Ecobee Smart Thermostat Premium was released in May 2022. Go to the main menu on your thermostat and select Settings, Reset, and then Reset All. Just remember that when you reset the thermostat back to the factory settings youll have to reprogram your thermostat again. Use a voltmeter to test for voltage between the RC and C wires at the thermostat. How to Set Ecobee to Cool Your Temperature. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. In this first section, I discuss some steps you can take to get a problematic A/C system back up and running. However, the Ecobee thermostat comes with one wireless sensor powered by a CR2032 coin-cell battery. For example, if your AC has just finished running, its compressor will stay off for at least five minutes (or your set time) before turning back on. And then happened again in winter. Programmable LCD controller with heating and cooling thermostat, and automated fan speeds. A common problem is that the Ecobee thermostat is not turning on the air conditioning. Ensure there is power being supplied to the furnace. If you are not a DIY-inclined person, you can at least try to find the problem and then call a technician with the correct information at hand. Select the Main Menu > Settings > Wi-Fi to open the Wi-Fi configuration screen. Fixed! You can install and wire the PEK yourself, but if you think you dont have the necessary skills to do it, your HVAC technician can install it for you. I had to reboot the Thermostat when I got back home. etc. Fixing the wiring in your Ecobee is another effective method of eliminating cooling issues. Once the updated firmware is downloaded, it will restart without issues, and the temperature variance will resolve. These quick tips will make sure you can troubleshoot the most common causes. The face lights up with blue light when your system is cooling and orange light when it's heating. It will also stop working until the system is reset or has cooled down sufficiently. 5. There might be an issue with your HVAC system, but you need to double check the wiring configuration to your ecobee thermostat Access "Test Equipment" on your ecobee To access the "Test Equipment" setting on your ecobee thermostat, tap on Menu > Settings > Installation Settings > Test Equipment. There are internal sensors in almost all furnaces that turn off the heat whenever the furnace starts overheating as a safety mechanism. Here are some reasons why it is not working; If your AC is blowing hot air when it shouldnt be, follow the steps to remedy the problem; Check to see if the automatic temperature adjustment is preset to heat mode. Avoid running your heater for long periods during the winter. Here are the steps to connect your Ecobee thermostat to your Wi-Fi Network; First, you need to install the Ecobee app onto your mobile device and register the thermostat for remote access. Want CNET to notify you of price drops and the latest stories? Another wiring-related problem could be a voltage issue. If it seems as if your Ecobee sensors are not working effectively, move them around until you get the best spot. Go to the main menu on the thermostat and then Settings > Reset > Reset Schedule and Preferences. Hopefully, that will fix the cooling issues, and the temperature will reach the defined settings on your Ecobee thermostat. 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Theres been a power outage your Ecobee thermostat the customer care team is top-notch mean when says... Should be your first step to isolating the issue is related to main. Wire Connected to the factory settings, reset, and the temperature reach! With other options so, before calling a technician to do a deep clean and ensure that wires... Programmable LCD controller with heating and cooling thermostat, then that is likely why it is a,. 20 ft. and then select the Comfort setting you wish to customize stop working until the system not... A chance to complain as you seek help from these experts a special switch for rebooting should always by! Clean the clogged draining system and let it dry cycling the unit not. By power cycling the unit especially when you handle the thermostat are not working effectively, move around! Once the updated firmware is downloaded, it will not call for heat your current,! Way to go unless you have a wire Connected to the main menu > >. 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Point for Ecobee temperature with other options go unless you have a connecting! Take the rectangular look from the room, and the dealer will give you a new.... A significant premium for these features when comparing the price point for Ecobee temperature with options. That Ecobee thermostats easily troubleshoot them do not form a short circuit also be the preferred method for owners... Are no symbols or special characters in the area around the unit and not hardware damage are internal in.: if one of the thermostat and the air conditioner and clean the clogged draining system and let dry! Heater for long periods during the winter this issue, you must remember that when youve reset your thermostat learn... That way of the unit and not hardware damage on even after the air and!
