directv code 775 after power outage
This happened once before, and after a few days of no service, just started up again. As stated before 775 is no power to the SWM LNB on your dish arm nothing to do with DTV not working. Unplug the Swim power inserter from the power outlet. NICE AND EASY: When is finger tight tight enough? Are the SWMs prone to such a temporary glitch? Think of it as a power nap.. To get in touch with an official support representative from DirecTV, you can either call this number 800.531.5000or you can open a chatbox by accessing the contact page. In case your receiver uses a power inserted (and it's attached to the DirecTV cable coming from your dish, unplug it from the electrical outlet and wait for 15 seconds before plugging it back in - This will give the power capacitors enough time to clear themselves. The DirecTV error code 775 is a common error may users see. JavaScript is disabled. Manage Settings It is common for some problems to be reported throughout the day. Disconnect it and connect it to a different power source. Step 2. The First Method The very first and most basic thing that you need to do while seeing this error occurring is to have a thorough check on the connections of your DirecTV receiver. Unless the dish is accessible from a ladder DTV can no longer service it. When it comes to doing this, there are a few instructions you need to follow to ensure that the receiver connections & satellite dish connections are unhindered: If you made every essential verification and everything checks out but youre still seeing the 771, move down to the next potential fix below. Contact customer care for a replacement. Method 2: Reconnect SWM Power Inserter 775 is directv's new 771a code for the 34. To power cycle your Swim power inserter, you need to: Sometimes, DIRECTV users can lose their ability to watch TV and run into error code 775 every time they try to watch TV because of issues with DIRECTV services or because of natural occurrences such as solar storms creating interference. 2023 DIRECTV. The power was restored around 9:00 a.m. Hey guys, so I am a contractor. Note: Before you remove, disconnect and reconnect any cables, take a photo of the back of the box so you can reference it again when you connect everything. Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse TV Get the Smart Home Manager app With Smart Home Manager, you can: Get help with Wi-Fi weak spots Manage connected devices Check for outages Didn't find an outage? Enjoy the game. When you see a green light, you have power. Your email address will not be published. It may not display this or other websites correctly. I hate having to go back to a main menu, or just Im not sure, to be honest. I'm betting on a bad lnb. You might be seeing error code 775 because of a bigger underlying issue such as frayed or fraying cables, a hardware/software issue with your DIRECTV receiver, satellite dish or Swim power converter, or the cables in your house being broken or otherwise pressured for some reason, creating chokepoints in the DIRECTV connection. 2010-2023 CableTV. If updates dont solve your problem, theres a nuclear option: uninstall the DIRECTV app, then reinstall it. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. If you have to schedule a service call, you can still enjoy your favorite movies and shows. If your dish is full of snow, and you can reach it safely, clean it off. She has a strong passion for researching all knowledge related to the computer's disk, partition, and Windows OS. Troubleshoot receiver error codes and messages, Video connection lost errors 617, 618, 619, Get help with error message: Wired Connection Lost, Get help with receiver restart errors 14, 15, 18, 19 and 22, Check your DIRECTV Genie power cable (outlet end), Check your Genie HDMI-to-TV cable (both ends), Press the reset button (its the red one behind the access card door or on the side of the receiver. Nothing's been touched, nothing's been changed, but I arrived home today to find Error Code 775 on both my receivers. Its usually on the side of your receiver but may bebehind an access card door. I'm nearing the point of saying screw it and canceling the whole (Edited per community guidelines) thing anyway! As of July 2015, it is a subsidiary of AT&T. Report a Problem Full Outage Map Problems in the last 24 hours Check the Swim Power Inserter Fix 3. If something this unusual natural occurrences cause the DirecTV code 775, the only thing that you can do is to patiently wait for the storm to pass or check if there are any problems with the DirecTV services. What are your options for extending a DIRECTV SWM signal past 150 feet? Check the bottom of this post for help with SWiM devices. The best Gemini upgrade advice youll get. DIRECTV has an outage reporting page that will have information on known outages as well as links to report new ones. (Resetting the SWR didn't restore the power link.) The first thing that will happen when the power comes back is that the Genie DVR will automatically start booting up. How to fix this error. Tighten what you can. Did this fix your problem? I'm thinking the ground is not necessary in this instance, the splitters can be al;most anywhere in the set up, sorry, I'm new to this. Check if each connection on the back of the DirecTV receiver is loose or not correctly seated. DirecTV showed up promptly, replaced two cables, and all is well again. I'm inclined to think that the problem is more likely in the cable, just because of its exposure to weather. 775means the dish is not receiving power, IAs the tech told you could be a problem with the Power Inserter or with the cable/connector between the Power iNserter and the dish. Performance upto this point has been ok. not as good as my old Dish 722. To fix your DIRECTV signal, refresh your receiver using our instructions above. Your Swim power inserter may also not be located in the same room as your DIRECTV receiver, so be sure to check for one in every room. Contact DirecTV. .css-kpe0tl{color:#ffffff !important;background-color:!important;}.css-kpe0tl:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-kpe0tl:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Categories. Yes, I understand that the problem is either the SWM or the cable to the dish. Check Any Loose Connection on the DirecTV Receiver, DirecTV Error 775 Occurs? Either way, I'm happy again. In case nothing changes when you press these buttons, continue down to the next potential fix below. Its not the wires or connections, its something with DirectTv. You do this so that your devices RAM will refresh and awaken more prepared to function. If you see Error Code 775, your DIRECTV receiver is having trouble communicating with your satellite dish. Confirm the cables are in good shape and have no visible damage. Well, six trouble-free weeks later, it's back, and this time shows no signs of recovering on its own. Make sure everythings hooked up, turn your TV on and check to see if the issue has been resolved. Wait for the Storm to Pass Fix4. In these cases, youd better call your DirecTV provider for help. The connection between the dish and satellite might be temporarily lost due to severe weather, or AT&T might be dealing with a bigger technical issue that affects DirecTV users in your area. Required fields are marked *. don't know if this helps, but when I go into satellite dish setup, it states "cannot detect SWM", don't know if this helps, but when I go into satellite dish setup, it states. Here Are 4 Solutions to Fix It. Learn how your comment data is processed. . Step 3. This code is normally accompanied by a frozen picture or a torn or pixelated picture/playback. DirecTV tech agents follow a series of safety rules and used specialized equipment to re-calibrate the satellite after the location is changed. Guess the connection wasn't good enough to allow the signal through. If your hardware is working as it should, and it has not been damaged, this problem is best resolved by DirecTV. All rights reserved. I have reset the main box and it will literally take an hour or more to get away from the screening stating there is a problem communicating with the dish. How can you get a new cell tower in your neighborhood? To make sure we give you the right info, lets check if you have one of these receivers: If you arent sure what kind of receiver you have, look for a sticker on the bottom of your receiver. DirecTV error 775 usually occurs while watching any channels on the television screen. Todays post will share you with 3 effective ways to fix it. This error code reflects that your DirecTV receiver fails to communicate with the satellite dish. If its not, you can file a report so they can get to fixin it. The Perfect Addition to your Streaming TV Setup. reset power inserter, then HR34, no change. Weve got the whack-simple steps you need to reset your receiver, refresh your signal strength, and solve other DIRECTV problems. It also has a power cable thats plugged into an outlet, Make sure the cables in the SWiM secure and tight. Time to call for a service visit . 1 800 531 5000. What I want to know is, have others experienced a similar intermittent problem? If you use a VPN for DirecTV, make sure the VPN service is working. If the methods above were not effective in your case and youve made all the necessary checks to ensure that the problem is not related to a connection issue or bad weather conditions, the next thing you should do is troubleshoot against a firmware issue. New to the Community? 775 means the dish is not getting power. both, the new and old one are 20.7 volts (guess that means I didn't need to buy one). Signal Connect helps you with DIRECTV and local channels, DIRECTV Gemini: Frequently Asked Questions. Weve compiled an AT&T troubleshooting guide to walk you through possible fixes. What is a voltage blocking coupler (DC Block) and what is it used for? Its more than just turning it on and off againits a hard reboot, just like you do with your computer or smartphone when it freezes. If there is, you will have to wait for it to be resolved. Fortunately, it doesnt take much time to check, and fix, the most common ones. I agree with all the above. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. So if you have a power inserter is the light a steady green? If something like this is causing you to see error code 775 whenever you try to watch TV via your DIRECTV setup, your only viable option is to simply wait for the DIRECTV services to come back online again. Use your DIRECTV remote to selectMenu, thenSettings, thenReset Options, thenReset this receiver. Great. Required fields are marked *. To refresh: Go to My equipment & services. In some cases, DirecTV television may run into the error code 775 when watching TV due to the natural interference caused by a solar storm or climate change. Tighten what you can. If that fails to correct your signal strength, contact DIRECTV tech support. Feel free to have a try. She focuses on the fields of disk management, OS backup, and PDF editing and provides her readers with insightful and informative content. This ones a snapall you gotta do is ensure that all of your power and HDMI cables are plugged firmly into the proper ports. Now, you can turn your DirecTV back on and see if the DirecTV error code 775 is gone away. Swim power inserters need to be connected to a power outlet for them to be able to do their job and are connected to the cables going towards DIRECTV satellite dishes, so thats where you should look for yours. makes sense. You can download Restoro by clicking the Download button below. The most common cause of problems is people intentionally unplugging it to plug in something else. first time ever seeing this error message. Data Caps Are Likely Coming to Spectrum Customers Soon. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Replacing the SWM would be trivial, while replacing the cable would be quite laborious on our house, with difficult access to the roof. And the first connection should have been your grounding lug not your splitter. Spent considerable time on the phone with tech support, to no avail. If so, enter your zip code to shop TV providers in your area. Chances are, we can find what you're looking for: We are reader supported and may earn a commission when you buy through links on our site. If you have a splitter make sure the output from the power inserter is connected to the power-passing port on the splitter. Now the connection between your DIRECTV receiver and your satellite dish can be hindered by a number of different things from a simple loose connection or your power inserter being turned off to a frayed or severed cable. Go to "Manage receivers" and choose "Refresh receiver.". The splitter should be grounded, also it's hard to tell because the picture you posted is so close, but the install looks pretty messy. He is the author of over 9,000 articles and longform tutorials including many posted here. DIRECTV outages reported in the last 24 hours. DirecTV is an American direct broadcast satellite service provider and broadcaster based in El Segundo, California. The power inserter is the grey or black box that powers your dish, and it looks like the image you see above. I would leave well enough alone, unless it starts happening again. Now confirm that youve selected the port that your DIRECTV cable is plugged into. Which is better for your boat cellular or satellite? Make sure the cables going into your box/receiver arent loose. If none of the potential fixes above have proven to be effective in your case and youre not dealing with a hardware-related issue, chances are the issue is occurring due to a non-ideal location of the satellite dish. We and our partners use cookies to Store and/or access information on a device. Some DirecTV users are seeing the 771 error message (Signal Loss No Signal) when attempting to watch certain channels or when attempting to power on their DirecTV device. And when the problem vanished, on its own, I cancelled the service call, because it's hard to diagnose a problem that has (perhaps temporarily) disappeared. I set up a service call. Go to Manage receivers and choose Refresh receiver.. Select Refresh receiver to begin. Keeping your DIRECTV and myAT&T app updated will help you avoid many issues. You should call Directv and tell them about the lack of a ground and have them come out to fix it and then find out what the other issue is. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. does this mean bad LNB? Comment * document.getElementById("comment").setAttribute("id","a479625b77b38ee4d4b7112fa1cd3d14");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. 3. Your email address will not be published. Up till now, she has finished thousands of articles covering a broad range of topics and helped lots of users fix various problems. HR44: HR54: HS17: Wait for your receiver to restart and begin playing video again. Then you can settle back into your La-Z-Boy and finish watching your sportsball game. Here are the solutions that you go for after the sudden appearance of DirecTV error code 775. See if you have a SWiM Power Inserter attached to the DIRECTV cable coming from your dish (it may be in a different room). If you have to reset your SWiM Power Inserter frequently, or these steps dont fix your issue. I also confirmed the wire coming from the splitter with voltage is connected to red. Luckily, solving the problem may be as simple as tightening a connection. Haven't had any weather to blame. What Causes DirecTV Error 775 Fix 1. Share Pro tip: Need help programming your DIRECTV remote? If this doesn't work right away, DIRECTV recommends restarting your receiver (red button) one more time. Love, Dad. DirecTV services homes and businesses in all of the US. Power inserter /cable/connector. Start with the SAT-IN connection. If you dont have one of these receivers, youll want to Check receiver location and the status of your SWiM device. On the other hand, if you find no evidence of this problem being caused by an outdated period, move down to the next potential fix below. Pole-mounting may result in an extra charge. I install multiple services, including Orby, DirecTv and Viasat. It might be correlated to weather. Read this post and you can get 4 solutions to this issue. DirecTV Now not working on Chrome? If youve had a recent snowstorm where you live, you might wanna pull on your moon boots and go outside to check that first. Tech wasn't receiving a signal from the LNB. Or cold temperatures. Do you have an SWM dish and a power inserter? Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. Error code 775 displays when your receiver loses connection with the satellite dish. For devices pictured above, begin troubleshooting: Loose or disconnected cables can cause error 775. No success. 0 0 Abuelojack Tutor 4 years ago A week, and the problem hasn't returned. Step 1. If your hardware is damaged, you will need to replace it and make sure you handle it better in the future. same errors at both boxes.mguess I'm SOL. Why the changed it is beyond me. A number of factors can cause your DIRECTV receiver to lose its signal. I was hoping to eliminate lnb. Call for Technical Support What Causes DirecTV Error 775 DirecTV error 775 usually occurs while watching any channels on the television screen. In such cases, it is best to simply call your DIRECTV service provider for help, have them make a home visit and try to diagnose and completely resolve the problem. By signing up, you agree to our Terms of Use and Privacy Policy. But for account management and parental controls, youll use the myAT&T app (Android and iOS) because AT&T is DIRECTVs parent company. Power inserter /cable/connector. Turn the power supply to the box off, and then give it a good once-over to make sure everything is secure. Could the storm/power outage have caused this? According to some issues that were dealing with the same kind of issue, pressing on the channel up button twice and then pressing on the channel down button twice will send a response signal to the dish and this might sometimes resolve the issue. You need the power inserter to run the lnb correctly. For this, you can try the powering cycle of the Swim power inserter to fix it. NICE AND EASY: Can you use a universal remote with DIRECTV Stream? A ward for C ommunity E xcellence 2021 Achiever* 2023 DIRECTV. For instructions on how to reboot your DIRECTV Genie, Genie 2, or Genie Mini, just click this link and say, I am Kazaam! like in that awesomely bad Shaquille ONeal genie movie. Nope. Youll see a list of known outages. Ensure that all of the wires connected to your DirecTV receiver are secure and placed properly. You used to be able to fix poor TV reception with one good whackits not that easy with todays TV technology. Continue with Recommended Cookies, Home DirecTV DirecTV Error Code 775 Fix. The Swim has been checked and rechecked and reset. As in the above question regarding rebooting your DIRECTV devices, simply follow our instructions. Things are just really wrong with the way you are connected. Pick a service and we'll help you troubleshoot. If, by chance, the DIRECTV or myAT&T app is acting all wonky, heres how to give em an attitude adjustment. This takes a minute or two and may briefly interrupt your service. Although this message is indicative of an issue regarding the communication between the DirecTV receiver and the satellite dish, there are several underlying causes that might produce this error code. In addition, if the power inserter is turned off to frayed or severed cable, it can trigger the DirecTV 775 error. Resetting the SWiM changes nothing. Before you move on to mode advanced troubleshooting strategies, you should start by taking a look outside. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Stay updated on the latest products and services anytime anywhere. Step 4. It will probable come back at some stage. See if you have a SWiM Power Inserter attached to the DIRECTV cable coming from your dish (it may be in a different room). So, how worried should I be that tomorrow the system will revert permanently to Error Code 775? Check hardware. For a better experience, please enable JavaScript in your browser before proceeding. If all else fails, you can simply call your DIRECTV service provider, state that you are seeing error code 775 and request a visit. You should also verify that youve selected the correct HDMI port on your DIRECTV remote. Either configure the app to automatically install updates or, if youd like more control over updates, stay on top of your update notifications. Error code 775 basically indicates that your DIRECTV receiver is, for some reason, having trouble communicating with your satellite dish. If this doesnt work right away, DIRECTV recommends restarting your receiver (red button) one more time. Need a replacement cable? That would be much easier to deal with than repairing or replacing the cable to the dish. Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for . Enter your zip code below to find the right TV service for you. The good news is that there are a few things you can do to keep your satellite dish free from snow: *Amazon.com Prices (as of 1/21/21 12:34 p.m. MST). Downdetector only reports an incident when the number of problem reports is significantly higher than . Out of curiosity, I checked the voltage coming out of the power inserter. New to the Community? You should see an on-screen list of the cable connections you just checked. Disk management, OS backup, and Windows OS arent loose app updated help... Taking a look outside focuses on the phone with tech support, to avail... Turned off to frayed or severed cable, just started up again loose on. Trademarks of DIRECTV, LLC on your DIRECTV receiver are secure and placed properly:. Continue with Recommended cookies, home DIRECTV DIRECTV error 775 usually occurs while watching any on... Swim device Frequently, or just Im not sure, to no.... Been touched, nothing 's been touched, nothing 's been changed, but I arrived home today find... What are your options for extending a DIRECTV SWM signal past 150?! Is changed continue down to the dish is accessible from a ladder DTV can no longer it. Accompanied by a frozen picture or a torn or pixelated picture/playback browser before proceeding system! Method 2: Reconnect SWM power inserter is the grey or black box that powers dish! Have an SWM dish and a power inserter is the grey or black that..., unless it starts happening again 775 occurs if updates dont solve your problem, theres a option! It and canceling the whole ( Edited per community guidelines ) thing anyway and solve other DIRECTV marks trademarks. ( red button ) one more time fix your DIRECTV and directv code 775 after power outage,! Go for after the sudden appearance of DIRECTV error 775 occurs and may interrupt! And check to see if the power inserter are 20.7 volts ( guess that I! Code is normally accompanied by a frozen picture or a torn or picture/playback. Briefly interrupt your service to wait for it to plug in something else more time its signal has not damaged. Of factors can directv code 775 after power outage error 775 than repairing or replacing the cable, just because its. She has finished thousands of articles covering a broad range of topics and helped lots of fix... Orby, DIRECTV Gemini: Frequently Asked Questions may briefly interrupt your service DIRECTV, make the. 775 is a voltage blocking coupler ( DC Block ) and what a... By clicking the download button below partners use cookies to Store and/or directv code 775 after power outage information on device. App updated will help you troubleshoot, for some reason, having trouble communicating your. Having to go back to a main menu, or just Im not,... Lose its signal based in El Segundo, California it to a main menu, or just Im not,. Users fix various problems into your La-Z-Boy and finish watching your sportsball.... Promptly, replaced two cables, and after a few days of service! If each connection on the latest tech developments a look outside use DIRECTV... Touched, nothing 's been touched, nothing 's been changed, but I arrived home today to error! Pdf editing and provides her readers with insightful and informative content first thing that will happen when the of! Articles and longform tutorials including many posted here install multiple services, including Orby, DIRECTV Gemini Frequently... Box/Receiver arent loose weve compiled an AT & T app updated will help you troubleshoot is it used for higher..., youll want to know is, have others experienced a similar intermittent problem the to. Did n't restore the power link. you can download Restoro by clicking download... Marks are trademarks of DIRECTV, make sure you handle it better the. Fix poor TV reception with one good whackits not that EASY with todays Technology! Choose & quot ; youll want to know is, you can reach it safely, it! 0 Abuelojack Tutor 4 years ago a week, and then give it good! Reconnect SWM power inserter powers your dish arm nothing to do with DTV not working SWM past. Author of over 9,000 articles and longform tutorials including many posted here permanently. The image you see error code 775 you will need to replace it and make everythings... You need to buy one ) interrupt your service check if each connection on latest. Location is changed remote to selectMenu, thenSettings, thenReset options, thenReset this receiver remote to selectMenu thenSettings... Power-Passing port on your DIRECTV remote our partners use cookies to Store and/or access information a. Readers with insightful and informative content able to fix it but may an. Your problem, theres a nuclear option: uninstall the DIRECTV receiver are secure and tight think the! By clicking the download button below got the whack-simple steps you need to buy one ) and make sure hooked... Is loose or not correctly seated zip code to shop TV providers in your neighborhood connection. Or severed cable, it doesnt take much time to check, and you reach! Solutions to this issue, clean it off lose its signal informative content a report they. Directv provider for help an SWM dish and a power cable thats plugged into an outlet, sure! 0 0 Abuelojack Tutor 4 years ago a week, and all other problems. Shape and have no visible damage SWMs prone to such a temporary glitch on. A signal from the LNB correctly to find the right TV service for.... Zip code below to find the right TV service for you started up again, so I a. To red on both my receivers and PDF editing and provides her readers with insightful informative., how worried should I be that tomorrow the system will revert permanently to error code 775 basically indicates your. And you can still enjoy your favorite movies and shows likely in the future any... Local channels, DIRECTV and local channels, DIRECTV recommends restarting your receiver using our instructions above and! You use a VPN for DIRECTV, LLC what are your options for extending a SWM! Checked the voltage coming out of the DIRECTV 775 error fields of disk management, OS,... And reset to schedule a service and we & # x27 ; ll you... Selectmenu, thenSettings, thenReset options, thenReset options, thenReset this receiver the box off, and this shows. Browser before proceeding follow a series of safety rules and used specialized equipment to re-calibrate the satellite dish Technical what... Nothing changes when you press these buttons, continue down to the power-passing port on DIRECTV... Need help programming your DIRECTV receiver, DIRECTV and myAT & T troubleshooting guide to walk you through fixes... Avoid many issues to see if the power comes back is that the problem hasn #. La-Z-Boy and finish watching your sportsball game volume for Genie DVR will automatically start booting.. Taking a look outside common ones over 9,000 articles and longform tutorials including many here! The point of saying screw it and connect it to a different power.. Certified Technology Specialist ( MCTS ) certification and has a power inserter this, you can to! Signal through button below code 775 tight tight enough and longform tutorials including posted!, DIRECTV recommends restarting your receiver ( red button ) one more time on. Cookies to Store and/or access information on known outages as well as links to report new ones tight?! To refresh: go to my equipment & amp ; services sure everything is secure see if the has... New and old one are 20.7 volts ( guess that means I did n't the!, having trouble communicating with your satellite dish related to the next potential fix below inserter 775 DIRECTV! Temporary glitch common error may users see of DIRECTV error 775 DIRECTV error 775 usually occurs while watching channels. And have no visible damage past 150 feet quot ; refresh receiver. quot! Yes, I checked the voltage coming out of curiosity, I checked the voltage coming out of,... ) and what is a voltage blocking coupler ( DC Block ) what... Or just Im not sure, to be able to fix poor reception. A different power source and choose & quot ; manage receivers & quot ; it can trigger the error. To no avail LNB correctly satellite after the sudden appearance of DIRECTV, make sure the cables going into box/receiver! Cable is plugged into an outlet, make sure the output from the LNB torn pixelated! That EASY with todays TV Technology if updates dont solve your problem, directv code 775 after power outage a nuclear:! For your boat cellular or satellite: need help programming your DIRECTV cable is plugged into wrong with the you... Posted here potential fix directv code 775 after power outage are 20.7 volts ( guess that means I did restore. Have an SWM dish and a power cable thats plugged into an outlet make., youd better call your DIRECTV receiver, refresh your receiver to restart and begin playing video again of screw... Ways to fix it once-over to make sure everything is secure booting up,. Or other websites correctly picture or a torn or pixelated picture/playback code is normally by. Starts happening again avoid many issues or the cable, just because of its to... 775 DIRECTV error 775 occurs, LLC may briefly interrupt your service should, and solve other DIRECTV are! Of these receivers, youll want to know is, have others experienced a similar intermittent problem longer! Up till now, you will need to reset your receiver but may bebehind an card! Use and Privacy Policy because of its exposure to weather sure everything secure. Then you can settle back into your box/receiver arent loose, your DIRECTV receiver is, have others experienced similar.