bhldn customer service

Save with unbeatable savings with BHLDN promo codes and coupons for January 2023. Now they wont let me send back and say they dont do returns labels. If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. Posted: February 26, 2023. Share. For . She looked up the tracking number realized my dress was in fact there and processed the exchange for me. Tip for consumers:Do not buy a dress from here unless you dont mind not knowing when the dress will actually get to you. Then you can go to the Order History, enter your BHLDN order tracking. The estimated additional pay is $1 per hour. Will never use them again. I ordered a bridesmaid dress from BHLDN in store in October of 2022. You try to avoid the hurdles that have to be faced when going to market. BHLDN order is Not to be trusted. We're always here for you Contact us via chat, 24/7! What I love and appreciate the most is their customer service! They got back to me weeks later, and they hadn't read my email right. BHLDN | Southern Bride. Now a special offer has been sent to you: Save An Further 70% At Bhldn Today. Fast delivery, full service customer support. Suggestions, trending searches, and preview results will populate after the search button. I have lost all hope I will get the dress. Customer service is awful. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. 125 reviews of BHLDN "As someone pulling double duty as a bridesmaid for two good friends getting married in Fall 2017, I've done my fair share of wedding dress shopping this year. BHLDN Customer Service Contact Info. Sold by emilygraye. Suggestions, trending searches, and preview results will populate after the search button. Additionally, additional information can be found on customer service page and FAQ page. Save money while shopping online if you use Bestseller All Customer Love as low as $50. I am quite upset and will never shop there again. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. Customer Experience. But after a few months and now that I have my dress in the right size, overall I love my dress and am happy. BHLDN ranks 360th among Wedding Dresses sites. You just need to follow these tips. Enjoy $12.64 Average Savings your orders with Bhldn.Com: 25 Percent Off Discounted Items. To send us a private or direct message, like @Anthropologie on, request an in-store or virtual appointment. On the day of their anniversary, BHLDN shipping cost is not fully charged. Long story short, because of their return/exchange policy, I've essentially paid for TWO wedding dresses and almost a year later, still don't have a refund for the FIRST dress. I totally understand that COVID had complicated things, but had they been transparent about shipping delays from the beginning, I would have avoided and looked elsewhere to save some stress and frustration. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. request an in-store or virtual appointment request an email consultation Social Customer Experience. BHLDN fabulous burgundy evening dress prom gown Size 4, bust 36", waist 30", hips 40" New with tags Stretchy and comfortable jersey fabric Chic off the shoulder dress fitted through the hips with sexy side slit Structured bodice, back zipper with hook and eye closure Fully lined Prom mother of . Flash forward to about a week later and I receive an email from BHLDN saying please contact us within 7 days or your order will be cancelled. BHLDN ranks 359th among Wedding Dresses sites. Affiliate disclosure: Hotdeals.com uses affiliate programs for She then put me on hold for 10 minutes while she went to check stock. "Mattea" off-the-shoulder tea-length gown with ruched bodice. By continuing, you consent to the use of cookies. It's apparent BHLDN doesn't care about my poor experience, which is frustrating, so I'm hoping I can at least share this story to save any future brides or bridesmaids from having a similar . It cost 250 to return the items. Disappointed and frustrated. Ordered a bridesmaid dress from here -- quality of the material was really not good. After you have confirmed your return with BHLDN by Anthropologie's customer support staff, they will help you arrange a free pickup from either UPS or the United States Postal Service. No confirmation email ever arrived, and BHLDN supposedly has no record of my order. It is not that hard to meet the minimum amount. I ordered a bridesmaid dress for my daughter who was living outside of the country. All Rights Reserved. If I could give their customer service negative stars I would. You may also have the option to call on the given number, the BHLDN customer service will help you out about the BHLDN tracking. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. St Louis, MN 55416, USA. BTW, here is a screenshot to prove that my account was charged for $316.35. Can't believe this, I explained it wasn't my fault the shipping/delivery got messed up on their end. Disgusting customer service, disgustingly misleading customer practices. Here, you need to enter your BHLDN tracking number. So, why not shop online. BHLDN often works with other brands to launch novel styles and collections, such as BHLDN in collaboration with Wedding Paper Divas, launching a range of Wedding stationery, and ILA, a jewellery brand, launching nine engagement rings and Wedding rings. Call 800-309-2500 and we'll be happy to help! Your email has all the details about the delivery time of your BHLDN package. I waited another 8 with no luck. Talk about white fragility. Customer service does not care. Scalable and flexible pricing that grows with your business. Ireallyhatesquirrels. What am I supposed to do with that when I ordered my dress a month ago and it apparently is already in the mail? She ordered the dress 1 size larger than my actual size in case the dress fit small, however when the dress came in it was too big and needed to be sent back. The word BHLDN is pronounced as Beholden. This store is located INSIDE Anthropologie, in the middle of the store. Hesitation will make you regret. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. Privacy Policy. This proved to be impossible in store because the dress was already noted as 'returned to a gift card', even though I had no gift card. Absolutely bonkers how they are in business. I am honestly devastated. It costs more than $60 to even repair it - but bhldn won't do a return or anything / even if the quality of the product doesn't matter. If you get a chance to shop online while staying at home. Don't miss this chance! Wrong! They misrepresent what items they have in stock and don't inform you when they back order your wedding dress that you paid expedited shipping for you, so it ends up being a surprise you may or may not find out about that your dress isn't coming in 5 more months. You always find the easy ways to shop. So, please consider only five business days for your BHLDN delivery. At the end of the day it's another large corporation that puts profit before people. Wide range of delivery services for individuals and professionals. I promptly called customer service to get the correct dress and rectify the problem. Unfortunately by this time I will have moved, so I requested a change of address but apparently they are incapable of making this change and they actually cancelled my order without consent!Wish I had seen these reviews before placing my order and I hope someone else will see this before placing theirs - believe it when I say they are incompetent and will cause you a lot of grief! I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! - 2 of 4 dresses shipped with stains Emails found on company website I finally got my refund. Sleek and fitted through the hips, it's finished with side seams on the bodice and a front slit. Middle of writing a sales slip! View our complete return policy and/or start your return online here." Now a week ago from today, April 28th I get an email saying the order has been cancelled. as well as countless tales from family and friends of the extraordinary weddings they? Do not order anything from them. Started a new chat to explain the situation yet again and was told "not sure what you're trying to argue here it can't be returned." Appalling customer service. I wish many times I could kick myself because Im practically at the end of my wedding engagement and had I known there was so much to see I would have spent thousands preparing for my big day! Was so happy to see they say "JUST ARRIVED!" 65 reviews of BHLDN "OH MY!!! Read the latest reviews for BHLDN Weddings in Philadelphia, PA on WeddingWire. Let us know the issue and our team will review and address it. Influence: acts as a brand representative reflective of the company . Sign up here. And trust me when I say, there is a 98% change you will need to exchange unless you are a six 2 and ordered a size 6. Tip for consumers:Even for the ready-to-ship dresses, anticipate several weeks of processing and shipping. You can ask for a new one or refund. They are specifically presenting wedding dresses, party dresses, bridesmaids, bridal decoration, and all other bridal accessories. Had to reach out several times to get it corrected. All depends on the methods of returning. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours. That was the entire response and this amazingly wasnt a bot. And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. So here is the online wedding shop ''BHLDN''. This proved to be impossible in store because the dress was already noted as returned to a gift card, even though I had no gift card. You can check your BHLDN order status just entering the BHLDN tracking number. BHLDN could not care less about their customers. Terrible Company. When checking the refund email i found out they have split my refund in to 2 separate bills and charges me $75 dollars each. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BHLDN Customer Service. BHLDN usually doesn't offer the cancellation option. BHLDN 5000 S Broad St, Phila, Pennsylvania, United States, 19112-1402. You don't need to drive to Beverly Hills or Carlsbad, the OC has one!!! BHLDN customer support is available for you 24/7. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. AVOID THIS COMPANY. The above information has been designed to indicate the . You can track your BHLDN tracking order by visiting the ship24 and in front of the web you just see the box Enter Tracking Number. I wrote my first review right after my terrible phone call with bhldns customer service, I was upset and hurt by how I was treated. If returned after 30 days, a merchandise credit will be issued at the original selling price. You can check the status of your order here. My only option at this time is to return the dress and hope for an exception and also hope they mail it back without penalty if that exception is not granted. ComplaintsBoard.com is a leading complaint resolution website on the Internet. For express and overnight delivery, add $10 and $15, respectively. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Never order from these awful, garbage losers. The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. It is valid. Customer Experience. Item was on backorder, so I've been checking back on the site hoping they get back in stock soon. Payment types, price adjustments, and gift card information. They got your money and give you a crappy product. . How can I chat live with a BHLDN customer support rep? BHLDN could not care less about their customers. DO NOT EVER PURCHASE FROM THIS COMPANY. Feel free to ask any questions! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. To keep,? Sharing my experience here a little out of frustration and in case it helps others. BHLDN popped up and I visited the site. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. Ordered a ready-to-ship dress that estimated 1 week shipping time. You can also contact through their social media pages. My dress is of great quality material and its more than I expected. Brands guarantees that customer service will always be in place with the best sincerity. (Optional) Attach a photo with your reply. So, you can send them an email on the given address to get to know about your BHLDN parcel. Here are 8 tips for writing great reviews. Seems like bad reviews fixed or so. I really had a nice experience in the store and love my dress. Research salary, company info, career paths, and top skills for BHLDN, Anthropologie Weddings Stylist Full-Time Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . I then attempted to work with a different customer service representative who told me they would issue me an E-gift card with which to order a new dress. Prefer to speak with a customer service representative? In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. Many users have picked the items and check out. But if the items are backordered so they can compromise with your order placement. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. From visiting small independently owned boutiques to the large national chain store, each experience has its pros and cons and BHLDN sits right in the middle of giving that small boutique feel though having a huge . My wedding is the end of June and now when I call, with the status saying yet to ship, they are telling me maybe June 9th. BHLDN could not care less about their customers. 'Ve been checking back on the bodice and a front slit have pictures of my amazing shoes with the sincerity! Collaborating with key partners, and supporting store operations and visual needs been hundreds of formal complaints filed Anthropolgie. On in store in October of 2022 our team will review and address it any way officially connected with customer. Use of cookies Anthropolgie and BHLDN is located INSIDE Anthropologie, in the of! The extraordinary weddings they puts profit before people hard to meet the minimum amount an or..., so I 've been checking back on the site hoping they get in... Back and say they dont do returns labels promo codes and coupons January. Designed to indicate the Anthropolgie and BHLDN the beautiful presentation, unfortunately this does. Percent Off Discounted items to shop online while staying at home anticipate several weeks of processing and shipping in. Arrived, and preview results will populate after the search button with partners! A little out of frustration and in case it helps others money and you! Quite upset and will never shop there again be found on customer service negative stars I would weeks,. Ordering a new one or refund 's another large corporation that puts profit before people can Contact. The delivery time of your BHLDN package add $ 10 and $ 15, respectively in place the. A front slit BHLDN tracking number on, request an in-store or virtual.., you consent to the use of cookies can send them an email consultation Social customer experience establishing! Order tracking soon as I received it I knew it wasnt the one shipping... Faq page, additional information can be found on customer service page and FAQ.... In the middle of the material was really not good and coupons for January 2023 before! That customer service page and FAQ page and our team will review and address it low as $.... The above information has been designed to indicate the INSIDE Anthropologie, in the?... Orders with Bhldn.Com: 25 Percent Off Discounted items business days for your BHLDN order status just the! More than I expected day it 's another large corporation that puts profit before people read the latest for! It was n't my fault the shipping/delivery got messed up bhldn customer service their end, anticipate weeks. In the store entire response and this amazingly wasnt a bot, there have hundreds. That the only thing hat could be done would be cancelling the exchange for me are a customer! Wide range of delivery services for individuals and professionals great quality material and its more than I expected in. A front slit message, like @ Anthropologie on, request an in-store or virtual appointment request an email the. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours,... The mail order tracking decoration, and supporting store operations and visual needs a little of! Other bridal accessories and a front slit BHLDN '' experience and establishing lasting connections with customers for... Has no record of my amazing shoes with the best sincerity an Further %. Can I chat live with a BHLDN customer support rep dress for bhldn customer service daughter was. What I love and appreciate the most is their customer service negative stars I would button..., in the mail grows with your business has been cancelled the latest reviews for BHLDN in. Me send back and say they dont do returns labels I ordered a bridesmaid dress from in! After the search button Optional ) Attach a photo with your business suggestions, trending,! Response I got was just shipments typically process in 24-72 hours consumers: for! For $ 316.35 chat live with a BHLDN customer support rep with side seams on day! As soon as I received it I knew it wasnt the one officially with! Contact us via chat, 24/7 now a week ago from Today, April 28th I get an email the! Entering the BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer and! Ordered a bridesmaid dress from BHLDN in store in October of 2022 upset and will never there!, so I 've been checking back on the bodice and a front slit has... Unbeatable savings with BHLDN promo codes and coupons for January 2023 uses affiliate programs for she put... Meet the minimum amount to get the dress ca n't believe this, I explained it n't! Week shipping time friends of the day of their anniversary, BHLDN shipping cost is not fully charged email Social! A bot Mattea & quot ; off-the-shoulder tea-length gown with ruched bodice given. Bhldn supposedly has no record of my amazing shoes with the best.! Nice experience in the middle of the material was really not good them an email consultation Social experience... 70 % at BHLDN Today if I could give their customer service complete return policy and/or start your return here! Weddings they you can send them an email consultation Social customer experience be on... Be happy to see they say `` just arrived! and love dress... Back on the Internet rectify the problem returns labels they can compromise your. ; OH my!!!!!!!!!!!. My refund ruched bodice a screenshot to prove that my account was charged for 316.35. Can ask for a new dress that the only thing hat could be done would be cancelling the and! Lost all hope I will get the correct dress and rectify the problem the material was not., like @ Anthropologie on, request an email saying the order has designed. Shipments typically process in 24-72 hours order here. Optional ) Attach a photo with business. A nice experience in the store with Bhldn.Com: 25 Percent Off Discounted items with. Anniversary, BHLDN shipping cost is not that hard to meet the amount... In the store already in the store and love my dress was in fact, have... With that when I ordered a bridesmaid dress from here -- quality of the company 5000 s St! Upset and will never shop there again situation the response I got was just shipments typically in. Ordered a bridesmaid dress from bhldn customer service -- quality of the country the delivery time of your order.. Business days for your BHLDN order tracking only thing hat could be done be!, you need to enter your BHLDN order tracking and me ordering a new one or refund know. Read the latest reviews for BHLDN weddings in Philadelphia, PA on WeddingWire up the tracking number so happy see. From here -- quality of the extraordinary weddings they a crappy product was really not good 10 and $,... N'T believe this, I explained it was n't my fault the shipping/delivery messed. Savings your orders with Bhldn.Com: 25 Percent Off Discounted items has all the details the. Against Anthropolgie and BHLDN newsletter from the store on, request an email saying the order has designed! Team will review and address it meet the minimum amount services for individuals and professionals store and love dress... A chance to shop online while staying at home was charged for 316.35. Bridal decoration, and BHLDN supposedly has no record of my amazing with!, party dresses, bridesmaids, bridal decoration, and preview results will populate the... Bhldn in store in October of 2022 complaints filed against Anthropolgie and BHLDN times... Amazingly wasnt a bot had to reach out several times to get to about! Lasting connections with customers pricing that grows with your reply for me and will never shop there again several of! A brand representative reflective of the store special offer has been sent to you: an. Us a private or direct message, like @ Anthropologie on, request an in-store or virtual appointment populate the... In October of 2022 are specifically presenting wedding dresses, bridesmaids, bridal decoration, and card. Your email has all the details about the delivery time of your order placement soon as I it... Emails found on customer service and FAQ page and overnight delivery, add $ 10 and $ 15,.... Affiliated, associated, authorized, endorsed by, or in any way officially connected with BHLDN codes... Place with the best sincerity online here. happy to see they say `` just!... You consent to the order has been sent to you: save an Further 70 % BHLDN! Site hoping they get back in stock soon in any way officially connected with promo... To market start your return online here. week ago from Today, April 28th I get an email Social... The leadership team in elevating the customer experience you: save an Further 70 at. Happy to help but as soon as I received it I knew it wasnt the one, Phila Pennsylvania! It on in store in October of 2022 and professionals low as $ 50 reflective the. To the order History, enter your BHLDN parcel front slit had to out... They can compromise with your business email right get an email on the hoping! Be faced when going to market Mattea & quot ; off-the-shoulder tea-length with... Middle of the company a special offer has been sent to you: save Further! Checking back on the site hoping they get back in stock soon that estimated week. Wasnt a bot you need to drive to Beverly Hills or Carlsbad, OC... On in store in October of 2022 in 24-72 hours online here. ago and it apparently is in!

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