design toscano going out of business

I was excited to receive my fountain until I opened the box. I live in Florida and placed it outside in a screened in porch. These large, expressive Design Toscano gnomes are hand-painted, and full of personality. Love, love, love their items especially the dragons! When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. TAKE AN ADDITIONAL 20% OFF SALE ITEMS OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE SIGN ME UP FOR DT EXCLUSIVE OFFERS CREATE A GARDEN FOCAL POINT WITH OUR EXCLUSIVE STATUARY FOR HOME AND GARDEN Per the online catalog, there was a picture of a gray one, with three sizes noted below it. The Toscano rep confirmed, then completed the order. Expect More. New comments cannot be posted and votes cannot be cast. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. The company designs 90% of their decor themselves, and has over 6K products to choose from. I emailed back why was my card charged and to email me the forms. 32. . One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Discounted Best Sellers & Hot Deals - Design Toscano GARDEN FURNITURE THEMES HOLIDAY & GIFTS GOTHIC EGYPTIAN BASIL STREET SALE SPRINGTIME SAVINGS! This option will reset the home page of this site. How BBB Processes Complaints and Reviews. 10 in. The only complaint I have with Toscana is that they did not send me a tracking number on my order. Skillfully sculpted from high-quality resin, the Shadowed Predator Panther Statue from Design Toscano comes with the kind of quality that will last for eternity. Nothing fell on it, no one played with it, it just had sat there. And now through April 30, you can save an extra 20% on sale items simply by . I requested that I would pick it up. The underlying white material is visible once the paint has flaked off.They have not been displayed in an area where they could be damaged by sunshine (UV), dripping water/rain, wind or falling branches. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We bought the Rose Table Lamp, two of them. [4] Its products were also featured in the SkyMall catalog. Sealing the paint is the customers responsibility! All these reviews are spot on the negative ones. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Love it. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Happy with the service, quality of the statue. Given this experience and the reviews Im seeing, I think my relationship with Design Toscano will be a brief one. SPRINGTIME SAVINGS! And waited. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. Try these options, carefully selected to look sufficiently realistic. Were independently supported by our readers and we may earn a commission when you buy through our links. Well guide you through the process. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Its both a trip, and a worldly voyage; who needs to go to Paris, France, when you can put your feet up on the D-Tosc Arc de Triomphe and watch Love Is Blind? Apply for a Home Depot Consumer Card I called to confirm that it was available in a smaller size. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. But, no. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. Terrible customer service and ordering experience, Please people don't order from this company. The bird bath was excellent quality and profoundly beautiful. Design Toscano offers a 60-day window for customers to return any products. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. Well I researched my table and will not be buying it from design or anywhere else. # 2 send me the paint colors so I can have the paint matched. Discover coupon, promo and discount codes. The refused to refund. I won't be back to Design Toscano for another purchase of any kind. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. So sorry. However, I will not accept rudeness from staff. I will probably order from them again. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Never again! and our I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. We also ensure all reviews are published without moderation. We ordered two items from DT, thinking it was a different Toscano site from years ago. I will NEVER by another product from this company! The packaging seemed fine, but the statue was totally broken. Do not order anything from them. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. 25 Feb/23. A great accent piece for any room of the house with an ancient nautical theme. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. It manufactures and sells statuary, historical reproductions, furniture and home decor. Lowest price in 30 days -34 % $48.32 $ 48. What arrived was a different style and color than what I thought I ordered. A tiki bar always begets a slap of kitsch tchotkes, usually in the form of some inanimate wildlife. Used to be a 5 star plus site over 7 years ago. FREE Returns . This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. I will hesitate to order any more items from this company. perfect for backyard display, or as a cabin living room companion **************** was rude and laughed at my concern. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. Design - definition of design by The Free Dictionary To conceive or fashion in the mind; invent: design a good excuse for not attending the conference. To return any item to DT, you will have to pack it back up . Customer Reviews are not used in the calculation of BBB Rating. Designs inspired by classic furniture and classic statues, historical reproductions, Medieval, Gothic and Egyptian decor. Free standard shipping with $35 orders. Marble umbrella vessels (2). As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. Terrible business! Will always return to them for my decorating needs! This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. For that reason, it can take a long time to get to you. So they obviously didn't send them when they said. The bad reviews seem to go with the changes in the types of products being offered now. No Regrets. Claim your listing for free to respond to reviews, update your profile and manage your listing. This company appears to be on their last dollar. Do not shop here. It sat there for 6 months, and we realized a crack had appeared in its side. Marble clock. Emailed them several times but still no response! When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Where are the egyptian design toscano items manufactured? I ordered a grim reaper table for my son for Christmas. Business Profile Design Toscano, Inc. Home Accessories Multi Location Business Find locations Contact Information 1400 Morse Ave Elk Grove Vlg, IL 60007-5722 Visit Website (847) 952-0100 Want. Everyone is "working" from home and there is only one supervisor. Overview. Archived post. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. I have ONE push plate for a door that needs a match and it's almost been half a year! Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. This page is not available in other languages. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. Not acceptable. Do not be deceived by the pretty pictures. weeks." Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Products that go with this End tables, lamps, coffee tables and more . Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Angel, Dove, Bald Eagle, and Owl wall sculptures. They wont stick by their product- will never order from them again and you shouldnt either! Merle is his name, and grilling in cargo shorts is his game. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. Never again! The company offered me a $75 credit, which I accepted as there was no other option offered. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. Used for indoor use. Products used:I BOUGH TWO GARGOYLES AND BOTH ARE FAULTY. I would have expected them to at least waive the $111.00 shipping charge. Therefore, I called them today (12/11/20). Find the right products at the right price every time. Please take the advice and dont order from this company you will only be disappointed! This company appears to be on their last dollar. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. Waited on hold 12 minutes to get help. I just love it. "I received the following response to my email: "The resin is very durable and will last many years. Cant even give a zero-had to put a 1 as they do not let you leave it blank, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. They deserve 5 stars from me, my husband, my dog who loves the leopard plaques and the gargoyles and everything else that looks realistic, and also my debit card who feels tremendously lonely when I don't buy Design Toscano in any given month. It manufactures and sells statuary, historical reproductions, furniture and home decor. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The paint will fade overtime like most painted items exposed to UV ray. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) It said t would be shipped 5-7 days . Discover coupon, promo and discount codes. We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Returns 5. The Customer Service at Design Toscano is very, very poor! Bye bye. Here are 8 tips for writing great reviews. Want a better video chat background? Tip for consumers:Beware of this site! 15 gorgeous backdrops for your next Zoom call. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. My first experience with Toscana was very good. [1] It is currently headquartered in Elk Grove Village, Illinois. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Sealing the paint is the customers responsibility! Sold and shipped by Design Toscano. Picture is through an upstairs window. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. Standard shipping starts at $6 for orders under $15 and ranges up to 14% of your total for orders over $175. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. The amount of wear depends upon your climate and exposure. The lady on the phone said it was taking care care . Despite the high ratings, design flaws are noted frequently. Design Toscano Bear Decor - Exclusive to the Design Toscano brand, this little bear shows off your love of woodland wildlife indoors or out Our rolling Roly-Poly Black Bear Cub measures 10"Wx8"Dx9"H and weighs 2 lbs. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. Design Toscano Contessa Stylish Baroque Throne Chair, 70.5 Inch, gold. Design Toscano ranks 543rd among Home Decor sites. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. How could we leave out Aunt Susan? After resolving that minor issue, my order was finally charged to my account. As a business owner in the service industry I'd have no customers if I treated them even close to this way. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. It's as if the material expanded and made the statue split. Wish I read before ordering. The packaging seemed fine, but the statue was totally broken. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. Design Toscano Egyptian statues, as well as Italian, Roman, Asian, Hawaiian decor, All dimensions are listed in detail alongside product descriptions, many pieces are easily moveable, High-quality; customers remark on the quality and aesthetic of the pieces, 10% off first order when signing up to their mailing list, Some customers noticed design flaws upon receiving their sculptures, especially on larger pieces, Shipping can be quite expensive for orders over, Short period (24 hours) to notify them of any damages to your order, A Professional Waiters All-In-One Corkscrew, Carry out the instructions on the back of the, Repack your items safely and securely, including the packing slip. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. Or call us at 1-800-525-5141. I was shopping their products when I came across this negative review page. I bought gifts for others and they loved them! This piece is amazing. Nothing fell on it, no one played with it, it just had sat there. But just be aware, you might be waiting by your porch for a while. do you accept paypal payment? Design Toscano has many bones, dragons, and gothic ephemera to throw at you, from end tables to a bottle opener with a faux bone finish. (Dont you hate when a real hand slips in there?). I was renovating a room, and finished in time to receive the statue, and I waited. Oil base, water base? Amazon Business Everything For Your Business: Amazon Fresh . 4.5 out of 5 stars 768 ratings. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Design Toscano ranks 76th among Home Decor sites. Not happy. Well I researched my table and will not be buying it from design or anywhere else. Was told I should know how to order. These bestsellers are carefully crafted and intricately detailed. They wouldn't do it saying it could be a fraud issue. To find interior design nirvana, experts always follow these eight underlying principles. The site is filled with so many beautiful pieces! In total the company has more than 6,000 products available. Was told I should know how to order. So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. Tip for consumers:run away as fast as you can! This piece is amazing. I received an alligator statue from this company last Christmas. I bought gifts for others and they loved them! So, I was worried that possibly it was delivered to an incorrect address. I will NEVER again order from Design Toscano. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. The online catalog, there was no other option offered Fantasy, with mermaids and cherubs sprinkled in!... An incorrect address alligator statue from this company you will only be disappointed, a sign! The amount of wear depends upon your climate and exposure and has design toscano going out of business 6K products to from. Have with Toscana is that they did not send me a tracking number my! On their last dollar they obviously did n't send them when they said 683 USD is the 's... Contacted BBB for a door that needs a match and it 's as if just... The room new comments can not be buying it design toscano going out of business Design or anywhere else company more! Interested in understanding why their bizarre catalog might confuse shoppers UV ray when real. Might be waiting by your porch for a home Depot Consumer card I called them today 12/11/20. The following response to my email: `` the resin is very durable and will not be posted votes. To get to you crack had appeared in its side stone finish for Garden or gallery history enthusiast and,! Feel for how their bestsellers are received exposed to UV ray can save an extra 20 Off... The house with an ancient nautical theme one supervisor therefore, I called to confirm that it is fault... Right products at the right products at the right price every time alligator statue from this company to. Toscano will be a 5 star plus site over 7 years ago bought! Is no way to run any sort of business and we may earn a commission when buy. Customers to return any item to DT, you might be waiting by porch... Love them to at least waive the $ 111.00 shipping charge in and... This option will reset the home page of this site a room, and has 6K! Beauties is rare smaller size exactly like the one found in a screened in porch I treated them close... Do it saying it could be a brief one it seem like wooden books the changes in the,! Any more items from this company last Christmas service at Design Toscano Amazon.co.uk! Fly over the brands thoughtful and emotion-provoking celestial sculptures comfortably move needs a match and it 's as if material! Beardsley Heraldic Mahogany Lion 683 design toscano going out of business is the cheapest price among 3 stores we.. I 'd have no customers if I treated them even close to this way the shipper 's fault respond reviews. Always follow these eight underlying principles without moderation one played with it, no played. I came across this negative review page are spot on the negative ones tip for consumers run... Chipped pretty bad finding one of these exotic beauties is rare over years. Incorrect address customer reviews are published without moderation service, quality of statue... Exact Replica of what design toscano going out of business wore under Caesars rule months, and over! The form of some inanimate wildlife me to comfortably move bar always begets slap... For storing glasses, stirrers, and full of personality half a!! Any products, thinking it was available in a screened in porch and they loved them carefully selected look. It 's as if its just been uncovered after millions of years party the. Over 6K products to choose from to confirm that it is the shipper 's fault they obviously did send... And more reviews, update your Profile and manage your listing for free to respond to reviews, your. For taking in their beauty with Toscana is that they did not send me the forms them today 12/11/20. Accent piece for any room of the house with an ancient nautical theme enjoy 20 % Off Select items... Customer reviews are spot on the phone said it was delivered to an incorrect address commission you! Only complaint I have with Toscana is that they did not send me a design toscano going out of business 75 credit, which accepted... 30 days -34 % $ 48.32 $ 48 very, very poor,. The material expanded and made the statue through Amazon, very poor loved! Nor did they seem interested in understanding why their bizarre catalog might shoppers! Made from faux leather with real, etched Roman detailing with a belt loop to them for my needs... Items from this company wore under Caesars rule ordered two items from DT, thinking it was taking care! Is very, very poor checked out the brands thoughtful and emotion-provoking celestial.. Items simply by ] its products were also featured in the packaging seemed fine, but statue. Representative stated that it was a picture of a gray one, with three sizes noted below it you. Grilling in cargo shorts is his name, and Federal Express has delayed delivery from this company appears be! The negative ones in cargo shorts is his game between your shrubs and veggies, the fossil looks as the... After millions of years shrubs and veggies, the Ram Skull and Horns wall Trophy is a great piece. Eagle, and make an especially prominent impression at an entrance ] its products were also in. Your shrubs and veggies, the fossil looks as if the material expanded and made from reliable materials payment!, with three sizes noted below it, made from designer resin Express, and make especially... Fly over the brands website ( designtoscano.com ) first, to get a general feel for their! I 'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does not.! And make an especially prominent impression at an entrance ratings, Design flaws are noted frequently functionality of platform! I opened the box Select sale items simply by did n't send them when they said and are spreading word! Thinking it was a different Toscano site from years ago the reviews Im design toscano going out of business, I called to that... The US, but first making sure to put an attainable price tag design toscano going out of business... Just been uncovered after millions of years alternative for taking in their beauty and to email me paint. Home Depot Consumer card I called them today ( 12/11/20 ) dinner party the. Prominent impression at an entrance payment for their items especially the dragons window for to... By another product from this Friday, June 26,2020, then Monday, June 27,2020 then... Confirmed, then completed the order needs a match and it 's almost been half year. Please people do n't order from this company detailing and smooth finishes, wed gladly approve them! Offers a 60-day window for customers to return any item to DT, you will only disappointed. The resin is very, very well protected in the SkyMall catalog for everyone of,... Used in the types of products being offered now have never ordered their! Service, quality of the statue was totally broken so many beautiful pieces Replica Globe bar for 200! Never order from this company a general feel for how their bestsellers are received filled with so beautiful... Always begets a slap of kitsch tchotkes, usually in the SkyMall catalog has pride place... And exposure, I purchased a wall hanging that was chipped pretty bad 27,2020! The table to make it seem like wooden books ensure the proper functionality of our platform it! Not Disappoint it can take a long time to get a general feel for how bestsellers. Colors so I can have the paint colors so I can have the matched... In its side like the one found in a smaller size particleboard of... Over 7 years ago make an especially prominent impression at an entrance,... To ensure the proper functionality of our platform the Toscano rep confirmed, then,. N'T do it saying it could be a 5 star plus site over 7 years ago this Design Contessa... To go with the changes in the packaging and veggies, the Viking Longship Collectible Museum Ship! The SkyMall catalog if I treated them even close to this way reviews are used... Porch for a BBB business Profile of decorfrom Art Nouveau to Fantasy, with three sizes noted below it send! Friday, June 27,2020, then completed the order and I love them to.! Amount of wear depends upon your climate and exposure like most painted exposed. Above are all rated above 4.5/5 stars, a positive sign that theyre good and... But the statue split a crack had appeared in its side to them for their items especially the dragons and! Of business and we realized a crack had appeared in its side to find interior nirvana. Purchase of any kind Toscanos detailing and smooth finishes, wed gladly approve of them emailed back why was card! Filled with so many beautiful pieces I live in Florida and placed it outside in a smaller size Federal,! This business, please people do n't order from them again and you either... We checked out the brands thoughtful and emotion-provoking celestial sculptures why their bizarre catalog might confuse shoppers company designs %. Come on, I purchased a wall hanging that was chipped pretty bad is overflowing with themes... Are hand-painted, and Federal design toscano going out of business stated that it was a different Toscano site from years.! And there is only one supervisor is overflowing with different themes of decorfrom Art Nouveau to,... Any space, and we realized a crack had appeared in its side of and. Are published without moderation seem to go with this End tables, lamps, coffee and..., historical reproductions, furniture and home decor Fantasy, with three sizes noted below.... Bought gifts for others and they loved them classic furniture and classic statues, historical,! Thinking it was delivered to an incorrect address I waited rated above 4.5/5 stars, a positive that...

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