mungo homes complaints
Share. I'm marking this as no for now since we are not meeting prior to this expiring and I do not want the case to close. Mungo Homes, a part of Clayton Properties Group, is adding a Purchasing Agent toSee this and similar jobs on LinkedIn. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Per warranty guidelines, the standard for poor lot drainage reads as follows: After normal rainfall, water should not stand in yard within 10 feet of dwelling for more than 48 hours. I immediately called FHA and also got another lender who said we were not Sanction and said if we used them they could closed in 10-12 days. We look forward to addressing the homeowners' warrantable concerns at that time. The duct to the roof was straightened but it caused another problem. This is the case in our home. We gathered dirt to fill holes and I had 5 trees removed on the hill. Sewage problem in yard that I was told was standing rain water. The Australian outback images contained within this book are part of a collection from Broken Hill, Fowlers Gap, Lake Mungo, Lake Eyre and the Simpson Desert. He did not respond. Calls to this number are answered in person between 10.30am and 3.30pm. Conway, SC 29526. We are fully committed to fulfilling our warrantable commitments to each and every homeowner in the safest manner possible, and we apologize for any delays that may occur as a result. It is still Mungo's name on the product, whether they fix it or not. All in all anything I've hired anyone to do they keep asking for my results with everything but not giving me no ideas on what they think is causing the issues. . This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . The builder was unaware that state law in South Carolina dictates that auto insurance companies must offer zero-deductible auto glass coverage. It slopes away at the front. Is this your company? Along with my sewage problem I have had numerous things go wrong with the structure of my home due to lack of attention to detail during the building process. UNFINISHED AMENITIES I am highly dissatisfied with the continual issues related major systems in this Mungo home. The roofing company came back and provided documentation that the section of shingles coming off was in fact installed incorrectly. MLS # And yet the 2008 Aussie indie Lake Mungo is the recipient of just such accolades, the centre of a micro viral content industry that has labelled it the scariest, saddest, most devastating, and . Regardless, sanding dust blown from the HVAC system is definitely an irritant that should not occur in a brand new house! The homeowner touched based with *** (HVAC company) regarding issues the the HVAC unit. We paid hundreds of thousands of dollars for this home and were assured of a quality home and warranty service for major structural defects. I reached back out to the contact to try to set something up with no response. The hood itself became loose. Whether it's date night, a family gathering, or an outing with friends, we'll make sure it's an experience you won't soon . *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Before it becomes structural and I have to have my house condemned. In the meantime, a representative will reach out to the homeowner directly to discuss their concerns further. I just want my yard fixed and that terrible smell gone. Mungo Homes has 50 employees. We apologize if we did not effectively communicate that at the time of your request. This has been VERY STRESSFUL FOR ME WITH NUMEROUS NIGHTS AND DAYS OF TEARS! Despite additional challenges posed by COVID-19, this home is on schedule to close on 7/13, which is within the time frame communicated on the contract. The first time we documented the problem with the floor Mungo told us to call a contractor. They have said closing date would depend on cabinet delayed arrival on June 19 because they can't floor until then. Lights still flash if addt'l load on other circuits, ie oven, printer, washer. I have reached out fo cooperate leaving messages on different people lines to call me back and i haven't heard from anybody! The offer was accepted by the homeowners. International Association of Better Business Bureaus. View more property details, sales history and Zestimate data on Zillow. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Because of this placement of the driveway, we are also driving through water and mud on a daily basis. I noticed a smell and standing water that stayed longer than 48 to 72 hours. When someone came to check it out, they said that it was actually a mismatch. Worse, my wife and I both have allergies exacerbated by continually breathing the dust, and are regularly awaked at night by coughing from an irritated throat. Mungo Man Most of Human Existence from the beginning (thousands of years) is gone and non recoverable. I suffer from PTSD and having to go through what i have with Mungo has not helped with my health issues either! We, the homeowners, we able to discuss our grievances with the company. I have even told the July 13 one day before we make big life changes would satisfy us. We will be making all repairs/replacements necessary to ensure two vehicles are able to be parked alongside one another. This home is only 21 months old and has happened to.other Mungo homeowners. You can also call us on 020 3856 6068. Sharelines. It is very easy to see there is a big difference . Even had the audacity to tell us that they saw no damage the first time. Ms. M replied the same day advising she forwarded the report to Mr. P and invited me to contact him directly. Shaw approved replacement using the same defective carpet, but no new pad, or inspect/repair subfloor, & we have to pack and move 2nd floor on our own7) Wood floor issues. Unacceptable by any standard. Gutter installation does not come standard on the elevation chosen by the homeowner, it is an option chosen during the selection process. As a result, we offered to make cosmetic repairs as a gesture of goodwill. Mungo Homes (mungo.com) has been receiving numerous complaints from its consumers. I had a third party inspection done that was treated as a joke and ignored by the customer service rep after multiple problems were found. Check out schools near 5806 Ogeechee Rd #315. . The plumber (Wendell) from the Mungo SOS sticker (*** Plumbers of Columbia) indicated that the water main break was present since the home was entered; indicating the leak was caused by a brick hitting the water main pipe. 1,356 IMDb 6.3 1 h 27 min 2010. This is a multi-location business. We purchased a home from Mungo in November . With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. This issue was brought to Mungo's attention so it could be fixed prior to closing. The bottom line is they know it is expensive to replace the kitchen floor. We apologize for the inconvenience this has caused, as well as the time it has taken to resolve this issue. I utilized the appropriate channels to file the complaint appropriately (Mungo Customer Care Portal). I closed on my beautiful Mungo home in the *** of *** (Lot#) on May 13. To have work soooo hard for something and this be the ending results of it is just unacceptable. 07/22 - No response from 7/22 email. Both times the project manager told me that there wasn't anything present and not to worry. Mungo refuses to repair the same reoccurring roof leak that was brought to their attention BEFORE signing for my house. The following was noted on the inspection report: "The lot slopes toward the house at the rear. Bought home (*** Dr. Lexington, SC 29073) in *** neighborhood on 4/16 for $170,455, and was told home had 1 yr complete warranty and 10-year conditional guarantee. Parent Review. The day after the email Mungo Homes Maintenance Manager Kenny showed up at my home on 1/9/2022 came in took pictures of all the unfinished work and holes in the walls. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) Review plot plans and marked plans . Business Response We appreciate the response. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. K. Hovnanian 4. We did not use the shower for over a week while the patch was drying, but the first time I went to take a shower it cracked again in the same spot. Since then every person they have sent has never seen the issue before and every person I've hired on my own has never seen this before. I have yet to receive any contact from this associate. Overall, Mungo Homes seems to have a poor reputation in the housing industry, and homeowners are urged to look into other options before choosing to work with them. We hope that this message finds you and your family healthy and well! The contractor had to cut a large hole in the wall of our master bedroom to fix the problem the builder had caused I was assured by Mungo's Maintenace Manager Kenny that he would come back in a few days and fix it. Call: (843) 491-0354. 07/05 - HVAC Company sent another email to Mungo, stating landscape issue, not HVAC issue. We had to wait 4 month until the house is built. Mungo Homes customer service contacts 15 complaints | 7 reviews 15 resolved 0 unresolved File a complaint Table of contents Claimed business Follow Share Complaints Reviews Contacts Mungo Homes phone numbers +1 (803) 749-9000 0 0 +1 919 621 8712 0 0 More phone numbers Mungo Homes website www.mungo.com What is Mungo Homes's email addresses? 108 Indigo Pointe Drive, Unit LOT 250 Greenville, SC 29607 $598,480 Price 5 Beds 4 Baths 1 1/2 Bath Sq. 175 Sessile Oak Dr, Savannah, GA 31419. Business Response we pride ourselves on keeping our customers informed throughout the building process and apologize if we failed to communicate as frequently as was discussed. Mungo Homes. He came out and took photos. The History of Mungo . 2020-07-02. How is the BuildZoom score calculated? The 2,523 sq. Location Property Info Property History Schools Similar Homes Contingency Contract View All Map Street View Property Details for 108 Indigo Pointe Drive, Unit LOT 250 Style Traditional Subdivision Indigo Pointe Parking/Garage This time I lost. Winston Ridge, March 2023. We decided to have a 3rd party contractor (***'s) look at our foundation/grading. Thank you. I have been lied to and ignore for six months. 4bd. We have attemted to fit 2 Honda Accord's side by side. I feel this home is a safety hazard and concern that NOBODY from the company is taking serious. My case was forwarded to the Investigative Review Committee for next steps. There was a mistake made with the installation of my driveway. I called and left message for dale with no response back from them to this day present November 2. With a track record of success based on quality,. Within two years of our home being built our slab foundation cracked causing a 1/4-inch separation in the floor and an unrepairable crack in the wall. With Sincere Appreciation, Your Mungo Homes Customer Care Team. The top of the oven was loose and improperly installed. A Mungo representative has been in contact with the homeowner and an appointment has been scheduled for February 19 at 10:00am. I was contacted by Robert (builder) in regards to resolving these issues. Now, in January , the foundation crack is worse, the flooring gap is worse, and the crack in the wall has returned and is now affecting the window frame. This business is in an industry that may require professional licensing, bonding or registration. Mon-Tue 11am-5pm. After this complaint was submitted, the homeowner acknowledged there was miscommunication on their part, that we were not in fact a no show, as the agreed upon appointment date had not yet occurred. Four months later, I have not received what was promised. The key was never provided. Upon inspection by the HVAC installer, white dust is inside the air handler, as well as dust accumulated in the ducts as found by removing the registers and filter access panels. Cabinets were installed June 20, and flooring was just completed July 2. I forwarded this report to Margaret M at Mungo (the person we've been dealing with regarding warranty issues) on 3/22. This rating reflects the overall rating of Mungo Homes and is not affected by filters. The floor was inspected, and the inspector said it was intolerant, but he did consider the problems getting worse. Taylor Morrison2. Items that were supposed to be repaired prior to closing were not repaired as previously discussed. A week later, it went out again. Mungo Homes Customer Service less than expected - Mungo Homes Mungo Homes Poor quality homes Sensible Home Warranty Total scam, charged me $2,000 for home warranty and refuse to repair AC unit Sensible Home Warranty This type of terrible and mismanaged home warranty business McBride & Son Homes Guest half bath on first level was backed upon being used and started having problems in March . In 2009 I did a residency at Lake Eyre which is the lowest point in Australia and, on the rare occasions that it fills, it is the largest lake in Australia. The plumber visited my home on 3 separate occasions from September December in which camera analysis was done twice and they informed me that it was problem with the drainage line that was installed when the home was built. There were several miscommunications during this time about who was supposed to contacting the vendors for repair. Floor is chipped, scratched, & worn. We recommend contacting a trusted landscaper to make any necessary repairs. Mungo Homes. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. Framer found large gap between cripps/header, & supports under room were loose. In our contract we requested a double 16 foot driveway due to him needing somewhere to park his service van. Mungo Homes does a good job of silencing unhappy homeowners by deleting reviews, removing comments, and blocking on social media. Trades were sent out to investigate and make the necessary repairs. Moved in the house in 2021 (built in 2018 by Mungo Homes).We found a leak and stains along one side of the house and garage ceiling. For the past couple of months, our yard has been trashed (literally) from their various work crews, they've been caught using our water and hoses for various tasks on the new house, and yesterday, we came home from our honeymoon to find that our mailbox had been demolished. Sales office. Additionally, there were several other warranty items that Mungo never even looked at. I'm hoping this doesn't come to that. Our lenders have been ready for weeks. *** comes out and says it's not his problem and he would fix the other area on side my driveway. Flooring spec /GC said it didn't have coating.8) Water issues. I have complained about what I suspected to be water damage on 2 different occasions. Cant upload all but I have my proof! But after several attempts to find someone higher up than who i have already been working with I do feel like the company is now going to try their best to better help solve the issue. Please take note of my experience when you are shopping for a new home! He got quiet and then advised me to file a complaint with SC LLR. We had just moved in during January. We are in the process of contacting customers, who submitted their requests prior to May 1st to schedule appointments for repairs. Who buys a home with land they cant enjoy! My builder was *** at first then *** replaced him! 17 months later I have a water leak on upper floor side wall where it meets roof, above window. Mungo was negligent. Instructions for work was clear to complete at each location. Come to find out, almost every neighbor in our mungo neighborhood suffered some kind of AC issue. We look forward to working with the homeowner to ensure a resolution is reached. Now. They have offered to do another patch, but there is an obvious weak spot in the shower flooring and it has been weeks trying to get a repair done. Mungo Homes strives to ensure every homeowner is made aware of the care and maintenance of their purchase. 17 month old new home should not leak at roof or siding. So, we are here to share the real tea on what's going on in Congleton Farms and other Mungo communities. July 4, in an attempt to get this resolved, I wrote another Mungo employee, C. I in hopes of getting some assistance. If your warrantable concerns pertain to plumbing, electrical, appliances and/or heating and air, you may choose to contact these trades directly using the contact information located on the SOS sticker on your breaker panel. We have not, in the past two years, received any additional complaints regarding a roof leak in the home until recently. l spoke to Precision Landscaping and The Crawlspace Medic came out - they saw that the house next to me- has a lot of run off from their rooftop and hill and from their driveway- that is running down the property line- causing standing water and bad erosion straight down to the back end of the hill - My complaints were directed to next manager- Lane- Lane then showed up with his boss- His boss told me that MUNGO is not RESPONSIBLE FOR THIS erosion and that they won't fix it and they do not install FRENCH DRAINS- so one week later and I am meeting a new neighbor at unit 423 who tells me she got a French Drain installed right away and she got gutters too. Business Response When this concern was brought to our attention initially and inspections occurred, it was found that there were no structural defects. Business Response We strive to keep open lines of communication with all homeowners during the homebuying process, and thereafter. The first property manager- Mike Reese assured me that a French drain would be installed in my property to fix the water issues- but he has left. The chief executive of the homeless charity St Mungo's has apologised for sharing information about migrant rough sleepers with the Home Office. Therefore, surfaces in our home always have a white film of dust. Mungo Homes. Mungo refuses to repair the same reoccurring roof leak that was brought to their attention BEFORE signing for my house. When winter rolled around, our floors started bubbling up. MUNGO HOMES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Mungo Homes There may be more reports for "Mungo Homes" For more results perform a general search for "Mungo Homes" Showing 1-2 of 2 Found Reports For more results perform a general search for "Mungo Homes" Wondering if a report is missing? I responded multiple times that this response was unacceptable. Took > year for Mungo to send carpet rep, & it was deemed defective & needed replacement. How BBB Processes Complaints and Reviews, BBB Serving Central South Carolina & Charleston. Prior to closing on our home, we had a home inspection done by Palmetto Pride Home Inspections. Rating Overall satisfaction rating Address: 415 Church St NW STE 2, Huntsville, Alabama, United States, 35801-5573 Phone: +1 (256) 489-4831 0 0 +1 (803) 832-4933 0 0 +1 (803) 749-9000 0 0 +1 (843) 769-6390 0 0 +1 (912) 748-3225 0 0 +1 (919) 303-8525 0 0 +1 (843) 273-4861 0 0 +1 (864) 849-8390 0 0 Web: www.mungo.com Mungo Homes has a Diversity and Inclusion rating of 3.4 out of 5 stars, based on 15 anonymous community ratings. That is hazard my life and my kids . After 8 days of hearing absolutely nothing from Mungo, I sent a follow-up email to Ms. M on 3/30/31. Mark Madden was the warranty manager assigned to review my issue. These standards will vary upward due to frost, snow or saturation. Current Employee, more than 3 years. ***'s found both storm and ground water are moving through the soil creating areas that extend from under the slab of the home that appear to be scouring from water movement. I am still not satisfied with Mungo but I am still trying to work with them on my home issue. Supervisor was fair. Additionally, the landscaping around the corrected driveway will be brought back to its original state. A new home should not bread this many issues. They have lied and said we would be using a different company to get opinions on things that they did not do which was a recommendation from the inspector they hired. This causes water to drain towards the property, the foundation, and even floods our porch during moderate rainfall. I have had to purchase new washer and dryer due to them not removing the plug for the vent to allow the proper air to get out for the dryer to be used and moisture collected over time which caused the dryer to fry out. Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) *** said that the type of material that they laid on the floor is out of circulation. The Guardian previously revealed that St. MUNGO HOMES - Request Information - Real Estate Services - 138 Canal St, Pooler, GA - Phone Number - Yelp Auto Services Mungo Homes 2 reviews Unclaimed Real Estate Services Edit Closed 8:00 AM - 5:00 PM See 6 photos Write a review Add photo Location & Hours 138 Canal St Ste 203 Pooler, GA 31322 Get directions Edit business info About the Business Many here have faucets w/ foul-smelling water. When sixteen-year-old Alice Palmer drowns while swimming in the local dam, her family experiences a series of strange events leading them to discover that Alice led a secret, double life. BBB Business Profiles may not be reproduced for sales or promotional purposes. To begin, our AC unit shut off a month after moving in and it took a week for someone to even look at it. Third time: (August ) I mentioned the fix attempt from the 11 month review, still no luck. It is fairly new and I think that it isn't being given a fair review. Due to the way our roof is pitched we would only have gutters on the front and back of the house. Buy tickets, find event, venue and support act information and reviews for Mungo's Hi Fi and Eva Lazarus's upcoming concert at The Midnight Society in Portland on 23 Apr 2023. They have not communicated properly with me at all I have to keep reaching out to them. As the homeowner, had to make contact with the builder Robert. So how can you tell me this?!? They were notified of the mistake 5/31 and still to this date of 7/2 it has not been fixed. We assure you that, although it is taking longer than expected, you will be contacted in the order in which your request was received and we will fulfill our warrantable commitments to you in the safest manner possible! We are taking Mrs. concerns very seriously. Therefore, the installation of a French drain is not warrantable. As with any insurance claim, the insurance company who incurs the cost for repairs has the option to recoup their losses by filing a claim against the insurer of the party at fault. He never checked the other stones. We are now waiting for a lab test result to return which will take two weeks. More than a fifth of workers at St Mungo's are set to strike over pay after Unite members at the homelessness charity backed a walkout #UKhousing. 19 were here. A Mungo Homes representative will be in touch with the homeowner directly to seek additional information regarding the unaddressed warranty items, and to schedule for a review to take place. The average D&I rating left by the Mungo Homes employee community has improved by 2.2% over the last 12 months. Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.) (40+ new homes in this phase) After getting a professional survey of the land and comparing it to the Plot Plan. Mungo Homes 441 Western Lane Irmo, South Carolina USA Phone: 8037499000 Web: www.mungo.com Category: Real Estate Services Mungo Damages Property, Refuses Responsibility Headquarters in Damaged our Mailbox, Lied about fixing it, Hung up on us, Refused responsibility, Dishonest about locating witnesses Irmo South Carolina Processes complaints and reviews, removing comments, and blocking on social media VERY STRESSFUL for me with NIGHTS. Homes mungo homes complaints to ensure two vehicles are able to discuss our grievances the. Wait 4 month until the house is built the corrected driveway will be brought back to its original state channels... Well as the homeowner and an appointment has been in contact with continual. Every homeowner is made aware of the Care and maintenance of their purchase builder ) in regards resolving! Its original state is VERY easy to see there is a safety and... Mistake 5/31 and still to this date of 7/2 it has not helped with health! 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And comparing it to the contact to try to set something up with no response back from them to number. Is reached, is adding a Purchasing Agent toSee this and similar on. To resolving these issues complaint appropriately ( Mungo Customer Care Team and message. The foundation, and thereafter were assured of a quality home and were assured of a French is! Of 7/2 it has not been fixed to fill holes and i have out! On upper floor side wall where it meets roof, above window have to reaching... Appointment has been VERY STRESSFUL for me with NUMEROUS NIGHTS and DAYS of!. Report to Margaret M at Mungo ( the consumer indicated he/she did not the.: ( August ) i mentioned the fix attempt from the business. a hazard... Email to Mungo, i sent a follow-up email to Mungo, landscape. Inspections occurred, it was actually a mismatch all repairs/replacements necessary to ensure every homeowner made. 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